Case study on re-architecting of established enterprise software product : major challenges encountered and SDM prescriptions from lessons learned

The paper studies a real word project of an enterprise software product re-architecting at a mid-sized telecommunication company. It begins with a description of the company and the software product, as well as an elaboration of the project under study. Using written surveys and follow-up interviews as the primary data gathering tools, the paper collects and tabulates first-hand experience and opinions from key project participants. Based on the survey results, the paper proposes an integrative implementation framework, based primarily on literature reviews in offshore outsourcing, systems and project management (SPM) and product design and development (PDD), for a detailed analysis of key challenges encountered by the project under study. The paper also investigates if specific key challenges could have been managed or influenced by the application of specific methods and tools within the proposed framework.

Department dc:contributor.department

System Design and Management Program.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2005

Author dc:creator

• Quah, Kok-Seng

Advisor dc:contributor.advisor

• Daniel Whitney.

• System Design and Management Program.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/32470

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/32470