Mitigation of human supervisory control wait times through automation strategies

The application of network centric operations principles to human supervisory control (HSC) domains means that humans are increasingly being asked to manage multiple simultaneous HSC processes. However, increases in the number of available information sources, volume of information and operational tempo, all which place higher cognitive demands on operators, could become constraints limiting the success of network centric processes. In time-pressured scenarios typical of networked command and control scenarios, efficiently allocating attention between a set of dynamic tasks is crucial for mission success. Inefficient attention allocation leads to system wait times, which could eventually lead to critical events such as missed times on targets and degraded overall mission success. One potential solution to mitigating wait times is the introduction of automated decision support in order to relieve operator workload. However, it is not obvious what automated decision support is appropriate, as higher levels of automation may result in a situation awareness decrement and other problems typically associated with excessive automation such as automation bias. To assess the impact of increasing levels of automation on human and system performance in a time-critical HSC multiple task management context, an experiment was run in which an operator simultaneously managed four highly autonomous unmanned aerial vehicles executing an air tasking order, with the overall goal of destroying a pre-determined set of targets within a limited time period.

Department dc:contributor.department

Massachusetts Institute of Technology. Dept. of Aeronautics and Astronautics.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2005

Author dc:creator

• Mitchell, Paul Jeffrey

Advisor dc:contributor.advisor

• Mary (Missy) L. Cummings.

• Aeronautics and Astronautics.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/32437

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/32437