A knowledge services roadmay for online learning

In today's society, there is a need for organizations to have a robust knowledge infrastructure in place, so that they can create or acquire knowledge; store knowledge; disseminate knowledge, and protect and manage their knowledge assets. However, with advances in the publishing media, our ability to generate information has far exceeded our abilities to find, review and understand it, thus leading to "Information Overload". Information overload refers to the inability to extract needed knowledge from existing information due to the volume of information, or lack of understanding of information and its whereabouts, or efficient ways to locate relevant information. These issues could be addressed by having efficient Knowledge Management Systems/Knowledge Services, so that people can create and understand available information, and have services to help them learn effectively and make better decisions. To tackle the new information needs, the use of technologies such as Weblog Services (weblog-enabled knowledge services) offer opportunities for decentralized knowledge creation and dissemination; as such tools put the authors in charge of knowledge creation process without any administration-enforced policies. Learning environments are also typically characterized by challenges such as barriers to use, quality control and relevance issues, or issues of credibility of information. These issues are effectively tackled by weblog services since weblogs are often open source and need no training for authoring. In addition, favorite blogs act as information filters or "bird dogs" and point at useful information. Feedback incorporated in weblog services makes people react and learn "interactively" and also enhances credibility and trust in information.

Department dc:contributor.department

Massachusetts Institute of Technology. Department of Civil and Environmental Engineering

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2005

Author dc:creator

• Rajagopal, Anand, 1979-

Advisor dc:contributor.advisor

• John R. Williams.

• Civil and Environmental Engineering.
• Technology and Policy Program.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/30200

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/30200