Guidelines for the design of flexibility in queueing systems : model, measures, and analysis

(cont.) have a relatively limited impact on throughput and overall utilization measures when compared to strategic flexibility design parameters such as the assignment of long-term job responsibilities to servers. However, we show that this influence on performance is significant enough that various flexibility design alternatives are better compared after taking into account the control policy that will be used to operate the system. Furthermore, and motivated by the recent interest in revenue management techniques for operational systems, we show that such operational control policies can have disproportionate influence on revenue and cost measures of performance; this fact further underscores the importance of having such models, measures, and analytical tools to examine various system design alternatives for improving performance.

Department dc:contributor.department

Sloan School of Management.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2004

Author dc:creator

• Gurumurthi, Suryanarayanan, 1975-

Advisor dc:contributor.advisor

• Stephen C. Graves.

• Sloan School of Management.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

en_US

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/28683

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/28683