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Massachusetts Institute of Technology

Systems architecture perspective on digital transformation for financial services

Abstract

dc:description.abstract

The evolution of technology has had a dramatic impact on the way organizations conduct business. These changes have been felt throughout all industries and financial services is not immune to this transformation. However, Financial Services has unique conditions that have impacted the evolution and use of technology within the organization. These conditions include external factors: being a highly regulated industry, the impacts of globalization, the interconnectivity of the global financial markets, and capital intensive nature of the industry in addition to internal factors of being a highly risk averse culture, slow to progress or change and bureaucratic by design. These factors and many others are the key elements adding to the complexity and challenges of evolving this industry. Demands from the market and competitors are forcing financial services organizations to rethink their digital strategy and evolve at a pace closer to the expectations of the market. The challengers mainly the FinTechs and large Technology companies are looking to get into financial services whether it be through partnerships or subsidiaries. There is significant concern across the industry that a newcomer will take market share and/or significantly reduce the profitability of these organizations. These concerns have been the driving force for the majority of the industry focusing on the digital transformation.

Degree

thesis:*
Name thesis:degree_name
Master
Department dc:contributor.department
Massachusetts Institute of Technology. Engineering Systems Division
Grantor dc:publisher
Massachusetts Institute of Technology
Year dc:date.issued
2020

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Zaichkowsky, Tamara Miller.
Advisor dc:contributor.advisor
  • Donna H Rhodes.

Subjects

dc:subject × 2

Rights

dc:rights
Statement dc:rights
  • MIT theses may be protected by copyright. Please reuse MIT thesis content according to the MIT Libraries Permissions Policy, which is available through the URL provided.
Language dc:language.iso
eng

Identifiers

dc:identifier.*
Handle dc:identifier.uri
https://hdl.handle.net/1721.1/145238
OAI identifier oai:identifier
oai:dspace.mit.edu:1721.1/145238

Chain of custody

source
Harvested from
MIT
Base URL
dspace.mit.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Zaichkowsky, Tamara Miller.. Systems architecture perspective on digital transformation for financial services. Massachusetts Institute of Technology, 2020. https://hdl.handle.net/1721.1/145238