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Massachusetts Institute of Technology

Unit Hours as a Key Performance Indicator

Abstract

dc:description.abstract

In a complex manufacturing environment, tracking the cause of cost overruns and other issues can be challenging. At one of Boeing’s plants, a tool was built to track a key performance indicator based on labor hours. Boeing's measurement of labor hours will capture delays due to part shortages, additional work hours required to complete rework, improper clocking, unbalanced workloads, overtime and any other delays or issues that cause work to take longer than scheduled. The tool also forms the foundation for a visual control system on the factory floor. This web-based tool is designed to improve problem solving at all levels of the organization. Using this tool, the plant’s stakeholders can effectively identify and prioritize labor overages before they accumulate, resulting in an improvement in data-driven problem finding and solving.

Degree

thesis:*
Name thesis:degree_name
Master
Department dc:contributor.department
Massachusetts Institute of Technology. Department of Mechanical Engineering
Grantor dc:publisher
Massachusetts Institute of Technology
Year dc:date.issued
2021

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Papa, Anthony J.
Advisors dc:contributor.advisor
  • Whitney, Daniel
  • Barnett, Arnold

Rights

dc:rights
Statement dc:rights
  • In Copyright - Educational Use Permitted
  • Copyright retained by author(s)

Identifiers

dc:identifier.*
Handle dc:identifier.uri
https://hdl.handle.net/1721.1/139057
OAI identifier oai:identifier
oai:dspace.mit.edu:1721.1/139057

Chain of custody

source
Harvested from
MIT
Base URL
dspace.mit.edu/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
related terms
citation

Papa, Anthony J.. Unit Hours as a Key Performance Indicator. Massachusetts Institute of Technology, 2021. https://hdl.handle.net/1721.1/139057