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Massachusetts Institute of Technology
Customer service quality in the construction industry
Abstract
dc:descriptionThesis (M.S.)--Massachusetts Institute of Technology, Dept. of Civil Engineering, 1991.
Degree
thesis:*- Department dc:contributor.department
- Massachusetts Institute of Technology. Dept. of Civil and Environmental Engineering
- Grantor dc:publisher
- Massachusetts Institute of Technology
- Year dc:date.issued
- 1991
Author and committee
dc:creator, dc:contributor.*- Author dc:creator
-
- Segura, Christoph
- Advisor dc:contributor.advisor
-
- Fred Moavenzadeh.
Subjects
dc:subject × 1Rights
dc:rights- Statement dc:rights
-
- M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.
- Licence dc:rights.uri
- Language dc:language.iso
- eng
Identifiers
dc:identifier.*- Handle dc:identifier.uri
- http://hdl.handle.net/1721.1/13420
- OAI identifier oai:identifier
- oai:dspace.mit.edu:1721.1/13420