{"id":{"repo_id":"mit","oai_identifier":"oai:dspace.mit.edu:1721.1/132867"},"canonical_url":"https://search.dev.ndltd.org/etd/mit/oai:dspace.mit.edu:1721.1/132867","repository":{"repo_id":"mit","name":"MIT","base_url":"https://dspace.mit.edu/oai/request"},"display":{"title":"Developing the empathy UX : a study in building empathy through technology and media","abstract":"This study represents the culmination of historical research on the topic of building empathy (perspective-taking, or cognitive empathy for this context) through identity expressed over digital media channels, or in a cognitive empathy portal of sorts. Through literature review, relevant topics around digital media as a tool to build empathy are introduced. A controlled digital experiment (in a portal-like digital experience) then integrates research into a single framework that can be leveraged in future iterations of a cognitive empathy portal. 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