Design and deploy : co-creative public transport planning using a web -based stakeholder engagement tool

Using new technologies, such as web-based applications and online map visualizations, to help public engagement for public transit campaigns is an emerging trend in the urban planning field. Scenario simulations and map-based visualizations to show accessibility or travel time impacts can provide users insights into the possible results of new transportation projects. CoAXs (Collaborative Accessibility-based Stakeholder Engagement platform) is a web-based application that has been implemented in experimental public engagement exercises in three cities in the United States to test its potential for facilitating the public engagement process around public transit advocacy. In 2016 and 2017, two types of experiments were conducted using CoAXs in Boston, New Orleans and Atlanta. One used a workshop-based approach, in which participants were gathered in a room and used CoAXs with facilitators' help. The other experiment took an online, remote approach, in which people used CoAXs by themselves, with the help of an online tutorial. By using a web log and survey data, this research found that the self-learning process works in the remote version and the more a user uses it, the more s/he thinks CoAXs is easy to use. However, the remote version performed worse than the workshop approach in terms of usability and possibility for inspiring imagination.

Department dc:contributor.department

Massachusetts Institute of Technology. Department of Civil and Environmental Engineering.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2018

Author dc:creator

• Zheng, Xin, S. M. Massachusetts Institute of Technology

Advisor dc:contributor.advisor

• Pericles Christopher Zegras.

• Civil and Environmental Engineering.

Statement dc:rights

• MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/115802

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/115802