{"id":{"repo_id":"mit","oai_identifier":"oai:dspace.mit.edu:1721.1/107363"},"canonical_url":"https://search.dev.ndltd.org/etd/mit/oai:dspace.mit.edu:1721.1/107363","repository":{"repo_id":"mit","name":"MIT","base_url":"https://dspace.mit.edu/oai/request"},"display":{"title":"Managing a crisis : leadership and organizational elements essential for success","abstract":"Every organization will face a crisis at some point in its history. How well an organization handles the preparation, response and recovery from a crisis is highly dependent on the strength of its leadership and overall design. This thesis develops a framework of five leadership and seven organizational elements necessary for the evaluation of an organization's response during a crisis. Utilizing this framework, interviews were conducted with senior leaders of businesses that successfully navigated tremendous crisis situations. As a result of these interviews, I determined the leadership elements of a strong foundation of support, realistic analysis and a propensity to act had the greatest impact on the success or failure of a leader during a crisis. The organizational elements of leadership support, a strong shared vision, and the ability to think systemically were also determined essential to the effective handling of a crisis. Organizations should dedicate time and resources to cultivate the robust development of these elements as part of their crisis preparation.","abstract_html":"Every organization will face a crisis at some point in its history. How well an organization handles the preparation, response and recovery from a crisis is highly dependent on the strength of its leadership and overall design. This thesis develops a framework of five leadership and seven organizational elements necessary for the evaluation of an organization&#x27;s response during a crisis. Utilizing this framework, interviews were conducted with senior leaders of businesses that successfully navigated tremendous crisis situations. As a result of these interviews, I determined the leadership elements of a strong foundation of support, realistic analysis and a propensity to act had the greatest impact on the success or failure of a leader during a crisis. The organizational elements of leadership support, a strong shared vision, and the ability to think systemically were also determined essential to the effective handling of a crisis. Organizations should dedicate time and resources to cultivate the robust development of these elements as part of their crisis preparation.","abstract_has_math":false,"creators":["Rowe, Andy (Andy Harold)"],"institution":"Massachusetts Institute of Technology","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":"Massachusetts Institute of Technology. Engineering and Management Program","school":null,"contributors":[],"advisors":["Peter Kurzina."],"committee_chairs":[],"committee_members":[],"year":2016,"date_issued":"2016","date_published":"2016","updated_at":"2026-07-22T22:22:10Z","subjects":["Engineering and Management Program.","System Design and Management Program.","Engineering Systems Division."],"languages":["eng"],"rights":["MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission."],"rights_urls":["http://dspace.mit.edu/handle/1721.1/7582"],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/1721.1/107363","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Peter Kurzina."]},{"key":"dc:contributor.department","label":"Department","values":["Massachusetts Institute of Technology. Engineering and Management Program","System Design and Management Program.","Massachusetts Institute of Technology. Engineering Systems Division.","System Design and Management Program"]},{"key":"dc:contributor.other","label":"Dc Contributor Other","values":["Massachusetts Institute of Technology. Engineering Systems Division."]},{"key":"dc:creator","label":"Author","values":["Rowe, Andy (Andy Harold)"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2017-03-10T15:07:11Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2017-03-10T15:07:11Z"]},{"key":"dc:date.issued","label":"Date","values":["2016"]},{"key":"dc:publisher","label":"Institution","values":["Massachusetts Institute of Technology"]},{"key":"dc:type","label":"Dc Type","values":["Thesis"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Engineering and Management Program.","System Design and Management Program.","Engineering Systems Division."]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["eng"]},{"key":"dc:rights","label":"Dc Rights","values":["MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission."]},{"key":"dc:rights.uri","label":"Rights URI","values":["http://dspace.mit.edu/handle/1721.1/7582"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://hdl.handle.net/1721.1/107363"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, School of Engineering, System Design and Management Program, Engineering and Management Program, 2016.","Cataloged from PDF version of thesis.","Includes bibliographical references (pages 89-91)."]},{"key":"dc:description.abstract","label":"Abstract","values":["Every organization will face a crisis at some point in its history. How well an organization handles the preparation, response and recovery from a crisis is highly dependent on the strength of its leadership and overall design. This thesis develops a framework of five leadership and seven organizational elements necessary for the evaluation of an organization's response during a crisis. Utilizing this framework, interviews were conducted with senior leaders of businesses that successfully navigated tremendous crisis situations. As a result of these interviews, I determined the leadership elements of a strong foundation of support, realistic analysis and a propensity to act had the greatest impact on the success or failure of a leader during a crisis. The organizational elements of leadership support, a strong shared vision, and the ability to think systemically were also determined essential to the effective handling of a crisis. Organizations should dedicate time and resources to cultivate the robust development of these elements as part of their crisis preparation."]},{"key":"dc:description.degree","label":"Dc Description Degree","values":["S.M. in Engineering and Management"]},{"key":"dc:title","label":"Title","values":["Managing a crisis : leadership and organizational elements essential for success"]}]}],"canonical_facts":{"dc:contributor.advisor":["Peter Kurzina."],"dc:contributor.department":["Massachusetts Institute of Technology. Engineering and Management Program","System Design and Management Program.","Massachusetts Institute of Technology. Engineering Systems Division.","System Design and Management Program"],"dc:contributor.other":["Massachusetts Institute of Technology. Engineering Systems Division."],"dc:creator":["Rowe, Andy (Andy Harold)"],"dc:date.accessioned":["2017-03-10T15:07:11Z"],"dc:date.available":["2017-03-10T15:07:11Z"],"dc:date.issued":["2016"],"dc:description":["Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, School of Engineering, System Design and Management Program, Engineering and Management Program, 2016.","Cataloged from PDF version of thesis.","Includes bibliographical references (pages 89-91)."],"dc:description.abstract":["Every organization will face a crisis at some point in its history. How well an organization handles the preparation, response and recovery from a crisis is highly dependent on the strength of its leadership and overall design. This thesis develops a framework of five leadership and seven organizational elements necessary for the evaluation of an organization's response during a crisis. Utilizing this framework, interviews were conducted with senior leaders of businesses that successfully navigated tremendous crisis situations. As a result of these interviews, I determined the leadership elements of a strong foundation of support, realistic analysis and a propensity to act had the greatest impact on the success or failure of a leader during a crisis. The organizational elements of leadership support, a strong shared vision, and the ability to think systemically were also determined essential to the effective handling of a crisis. Organizations should dedicate time and resources to cultivate the robust development of these elements as part of their crisis preparation."],"dc:description.degree":["S.M. in Engineering and Management"],"dc:identifier.uri":["http://hdl.handle.net/1721.1/107363"],"dc:language.iso":["eng"],"dc:publisher":["Massachusetts Institute of Technology"],"dc:rights":["MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission."],"dc:rights.uri":["http://dspace.mit.edu/handle/1721.1/7582"],"dc:subject":["Engineering and Management Program.","System Design and Management Program.","Engineering Systems Division."],"dc:title":["Managing a crisis : leadership and organizational elements essential for success"],"dc:type":["Thesis"]},"updated_at":"2026-07-22T22:22:10Z"}