Implementación de un sistema ERP en la empresa Italpet S.A.C.

The present work details the improvement that was made in the company Italpet S.A.C. when an ERP system was implemented in 2018 in order to integrate the different areas of the company through software, thus achieving greater competitiveness in sales and resource management. Italpet S.A.C. is a company in the metalworking industry with a presence in the Peruvian market since 1999. It is dedicated to providing diverse solutions in the food and beverage industry, both in machinery and mechanical engineering services. For this work to implement an ERP system, the methodology of the seven steps of continuous improvement was used. First, the improvement opportunities were selected by analyzing the company internally and externally, and then as a second step to quantify and select the main problem in the company. As a third step, the root causes of the problem were analyzed using an Ishikawa diagram. The most critical was found through its frequency and impact on the main problem, and then the main root cause was identified through the Pareto diagram. In the fourth step, the main management indicators of the company's situation were identified, then a goal was proposed to improve those indicators with the solution to be implemented. The fifth step is to define and propose the solutions, in which the most suitable supplier was chosen to implement the solution and the activities schedule was carried out. As a sixth step, the implementation of the ERP was detailed and the benefits were evaluated qualitatively and quantitatively, presenting the new management indicators after the implementation of the improvement and analyzing the net economic flow. The seventh step of continuous improvement is to establish guarantee actions, for which constant training was carried out for the personnel and corrective actions were taken to the errors that appeared during the implementation of the new ERP.

Name thesis:degree_name

Ingeniero Industrial

Level thesis:degree_level

Título Profesional

Discipline thesis:degree_discipline

Ingeniería Industrial

Grantor dc:publisher

Universidad de Lima

Year dc:date.issued

2022

Author dc:creator

• Sinforoso Loayza, Manuel Francisco

Advisor dc:contributor.advisor

• Ahoki Pajuelo, Carlos Augusto

• Lean manufacturing
• Process control
• Continuous improvement process
• Technological innovations
• Strategic planning
• Metalworking industries
• Producción eficiente
• Control de procesos
• Proceso de mejora continua
• Innovaciones tecnológicas
• Planeamiento estratégico
• Industria metalmecánica

Statement dc:rights

• info:eu-repo/semantics/openAccess

Licence dc:rights.uri

• https://creativecommons.org/licenses/by-nc-sa/4.0/

Language dc:language.iso

spa

Handle dc:identifier.uri

https://hdl.handle.net/20.500.12724/16267

OAI identifier oai:identifier

oai:repositorio.ulima.edu.pe:20.500.12724/16267