{"id":{"repo_id":"lima","oai_identifier":"oai:repositorio.ulima.edu.pe:20.500.12724/16165"},"canonical_url":"https://search.dev.ndltd.org/etd/lima/oai:repositorio.ulima.edu.pe:20.500.12724/16165","repository":{"repo_id":"lima","name":"Universidad de Lima","base_url":"https://repositorio.ulima.edu.pe/oai/request"},"display":{"title":"El impacto en la motivación laboral de los colaboradores administrativos del área de operaciones comerciales de la empresa Luz del Sur durante pandemia del COVID 19","abstract":"The objective of this research is to analyze the impact on the work motivation of theadministrative collaborators of the commercial operations area of the company Luz del Sur during the COVID 19 pandemic. In order to confirm this hypothesis, we have based ourselves on relating Maslow’s Pyramid Theory with the needs that the administrative collaborators have. For data collection, we elaborated a survey that was applied to 81 people, who are the administrative collaborators of the commercial operations area of the company Luz del Sur and the questions are related to each need of Maslow’s Pyramid Theory. To analyze the answers of the questionnaire, the SPSS vs27 (2021) program was used.Finally, the results show that the pandemic did affect the needs of the workers (Maslow's Pyramid Theory).","abstract_html":"The objective of this research is to analyze the impact on the work motivation of theadministrative collaborators of the commercial operations area of the company Luz del Sur during the COVID 19 pandemic. In order to confirm this hypothesis, we have based ourselves on relating Maslow’s Pyramid Theory with the needs that the administrative collaborators have. For data collection, we elaborated a survey that was applied to 81 people, who are the administrative collaborators of the commercial operations area of the company Luz del Sur and the questions are related to each need of Maslow’s Pyramid Theory. To analyze the answers of the questionnaire, the SPSS vs27 (2021) program was used.Finally, the results show that the pandemic did affect the needs of the workers (Maslow's Pyramid Theory).","abstract_has_math":false,"creators":["Alcalde Chumbiray, Carla Sofia","Tiznado De La Cruz, Wendy Katherine"],"institution":"Universidad de Lima","degree_name":"Licenciado en Administración","degree_level":"Título Profesional","degree_discipline":"Administración","degree_department":null,"school":null,"contributors":[],"advisors":["Otero Ibáñez, Elizabeth Raquel"],"committee_chairs":[],"committee_members":[],"year":2022,"date_issued":"2022","date_published":"2022","updated_at":"2026-07-24T02:49:41Z","subjects":["Motivación en el trabajo","Teletrabajo","Empresas eléctricas","COVID-19","Employee motivation","Telecommuting","Electrical companies"],"languages":["spa"],"rights":["info:eu-repo/semantics/openAccess"],"rights_urls":["https://creativecommons.org/licenses/by-nc-sa/4.0/"],"identifier_entries":[]},"links":{"outbound_url":"https://hdl.handle.net/20.500.12724/16165","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Otero Ibáñez, Elizabeth Raquel"]},{"key":"dc:creator","label":"Author","values":["Alcalde Chumbiray, Carla Sofia","Tiznado De La Cruz, Wendy Katherine"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2022-07-13T13:56:28Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2022-07-13T13:56:28Z"]},{"key":"dc:date.issued","label":"Date","values":["2022"]},{"key":"dc:publisher","label":"Institution","values":["Universidad de Lima"]},{"key":"dc:type","label":"Dc Type","values":["info:eu-repo/semantics/bachelorThesis"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Administración"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Título Profesional"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Licenciado en Administración"]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["Universidad de Lima. 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In order to confirm this hypothesis, we have based ourselves on relating Maslow’s Pyramid Theory with the needs that the administrative collaborators have. For data collection, we elaborated a survey that was applied to 81 people, who are the administrative collaborators of the commercial operations area of the company Luz del Sur and the questions are related to each need of Maslow’s Pyramid Theory. To analyze the answers of the questionnaire, the SPSS vs27 (2021) program was used.Finally, the results show that the pandemic did affect the needs of the workers (Maslow's Pyramid Theory).","La presente investigación tiene como objetivo analizar el impacto en la motivación laboral de los colaboradores administrativos del área de operaciones comerciales de la empresa Luz del Sur durante la pandemia del COVID 19. Con el fin de confirmar esta hipótesis, nos hemos basado en relacionar la Teoría de la Pirámide de Maslow con las necesidades que tienen los colaboradores administrativos. Para la recolección de datos, elaboramos una encuesta que fue aplicada a 81 personas, que son los colaboradores administrativos del área de operaciones comerciales de la empresa Luz del Sur y las preguntas se encuentran relacionadas a cada necesidad de la Teoría de la Pirámide de Maslow. Para realizar el análisis de las respuestas del cuestionario, se utilizó el programa SPSS vs 27 (2021). Finalmente, los resultados evidencian que la pandemia si afecto a alguna necesidad en específico que tienen los trabajadores (Teoría de la Pirámide de Maslow)."]},{"key":"dc:format","label":"Dc Format","values":["application/pdf"]},{"key":"dc:source","label":"Dc Source","values":["Repositorio Institucional - Ulima","Universidad de Lima"]},{"key":"dc:title","label":"Title","values":["El impacto en la motivación laboral de los colaboradores administrativos del área de operaciones comerciales de la empresa Luz del Sur durante pandemia del COVID 19"]}]}],"canonical_facts":{"dc:contributor.advisor":["Otero Ibáñez, Elizabeth Raquel"],"dc:creator":["Alcalde Chumbiray, Carla Sofia","Tiznado De La Cruz, Wendy Katherine"],"dc:date.accessioned":["2022-07-13T13:56:28Z"],"dc:date.available":["2022-07-13T13:56:28Z"],"dc:date.issued":["2022"],"dc:description.abstract":["The objective of this research is to analyze the impact on the work motivation of theadministrative collaborators of the commercial operations area of the company Luz del Sur during the COVID 19 pandemic. In order to confirm this hypothesis, we have based ourselves on relating Maslow’s Pyramid Theory with the needs that the administrative collaborators have. For data collection, we elaborated a survey that was applied to 81 people, who are the administrative collaborators of the commercial operations area of the company Luz del Sur and the questions are related to each need of Maslow’s Pyramid Theory. To analyze the answers of the questionnaire, the SPSS vs27 (2021) program was used.Finally, the results show that the pandemic did affect the needs of the workers (Maslow's Pyramid Theory).","La presente investigación tiene como objetivo analizar el impacto en la motivación laboral de los colaboradores administrativos del área de operaciones comerciales de la empresa Luz del Sur durante la pandemia del COVID 19. Con el fin de confirmar esta hipótesis, nos hemos basado en relacionar la Teoría de la Pirámide de Maslow con las necesidades que tienen los colaboradores administrativos. Para la recolección de datos, elaboramos una encuesta que fue aplicada a 81 personas, que son los colaboradores administrativos del área de operaciones comerciales de la empresa Luz del Sur y las preguntas se encuentran relacionadas a cada necesidad de la Teoría de la Pirámide de Maslow. Para realizar el análisis de las respuestas del cuestionario, se utilizó el programa SPSS vs 27 (2021). Finalmente, los resultados evidencian que la pandemia si afecto a alguna necesidad en específico que tienen los trabajadores (Teoría de la Pirámide de Maslow)."],"dc:format":["application/pdf"],"dc:identifier.uri":["https://hdl.handle.net/20.500.12724/16165"],"dc:language.iso":["spa"],"dc:publisher":["Universidad de Lima"],"dc:rights":["info:eu-repo/semantics/openAccess"],"dc:rights.uri":["https://creativecommons.org/licenses/by-nc-sa/4.0/"],"dc:source":["Repositorio Institucional - Ulima","Universidad de Lima"],"dc:subject":["Motivación en el trabajo","Teletrabajo","Empresas eléctricas","COVID-19","Employee motivation","Telecommuting","Electrical companies"],"dc:title":["El impacto en la motivación laboral de los colaboradores administrativos del área de operaciones comerciales de la empresa Luz del Sur durante pandemia del COVID 19"],"dc:type":["info:eu-repo/semantics/bachelorThesis"],"thesis:degree_discipline":["Administración"],"thesis:degree_level":["Título Profesional"],"thesis:degree_name":["Licenciado en Administración"],"thesis:institution_name":["Universidad de Lima. Facultad de Ciencias Empresariales y Económicas."]},"updated_at":"2026-07-24T02:49:41Z"}