{"id":{"repo_id":"lima","oai_identifier":"oai:repositorio.ulima.edu.pe:20.500.12724/13724"},"canonical_url":"https://search.dev.ndltd.org/etd/lima/oai:repositorio.ulima.edu.pe:20.500.12724/13724","repository":{"repo_id":"lima","name":"Universidad de Lima","base_url":"https://repositorio.ulima.edu.pe/oai/request"},"display":{"title":"Mejora del nivel de servicio del proceso productivo de Gamma Plast a través de la implementación de técnicas de Lean Manufacturing","abstract":"In this research, the analysis of the plastic bag production process of the company Gamma Plast will be presented, which offers tailored products according to the client's needs with the characteristic of being more functional, profitable, and sustainable for the environment. The vision of this organization is to be a leading company, noted for its high quality, innovation, and customer service. The company under study presents problems regarding the delivery time of the orders, since there are processes that cause unnecessary losses of time, as well as the lack of planning. This is reflected in a low service level, not complying with scheduled orders. For this reason, it is proposed to increase the service level through the implementation of Lean Manufacturing techniques, seeking to reduce downtime and optimize the production process. A qualitative and quantitative investigation will be carried out with the data and observations collected. Additionally, the research will estimate the increase in the service level generated by the implementation of lean techniques, as well as the projected technical, economic, and social benefits. In this way, the positive impact generated on the profitability and competitiveness of the company is projected.","abstract_html":"In this research, the analysis of the plastic bag production process of the company Gamma Plast will be presented, which offers tailored products according to the client&#x27;s needs with the characteristic of being more functional, profitable, and sustainable for the environment. The vision of this organization is to be a leading company, noted for its high quality, innovation, and customer service. The company under study presents problems regarding the delivery time of the orders, since there are processes that cause unnecessary losses of time, as well as the lack of planning. This is reflected in a low service level, not complying with scheduled orders. For this reason, it is proposed to increase the service level through the implementation of Lean Manufacturing techniques, seeking to reduce downtime and optimize the production process. A qualitative and quantitative investigation will be carried out with the data and observations collected. Additionally, the research will estimate the increase in the service level generated by the implementation of lean techniques, as well as the projected technical, economic, and social benefits. In this way, the positive impact generated on the profitability and competitiveness of the company is projected.","abstract_has_math":false,"creators":["Llerena Zúñiga, Vanessa Julissa"],"institution":"Universidad de Lima","degree_name":"Bachiller en Ingeniería Industrial","degree_level":"Bachiller","degree_discipline":"Ingeniería Industrial","degree_department":null,"school":null,"contributors":[],"advisors":["Bonilla Pastor de Céspedes, Elsie"],"committee_chairs":[],"committee_members":[],"year":2021,"date_issued":"2021","date_published":"2021","updated_at":"2026-07-24T02:49:55Z","subjects":["Efficient production","Manufacture process","Plastics industry","Continuous improvement processes","Producción eficiente","Procesos de manufactura","Industria del plástico","Procesos de mejora continua"],"languages":["spa"],"rights":["info:eu-repo/semantics/openAccess"],"rights_urls":["https://creativecommons.org/licenses/by-nc-sa/4.0/"],"identifier_entries":[]},"links":{"outbound_url":"https://hdl.handle.net/20.500.12724/13724","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Bonilla Pastor de Céspedes, Elsie"]},{"key":"dc:creator","label":"Author","values":["Llerena Zúñiga, Vanessa Julissa"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2021-08-09T21:53:39Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2021-08-09T21:53:39Z"]},{"key":"dc:date.issued","label":"Date","values":["2021"]},{"key":"dc:publisher","label":"Institution","values":["Universidad de Lima"]},{"key":"dc:type","label":"Dc Type","values":["info:eu-repo/semantics/bachelorThesis"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Ingeniería Industrial"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Bachiller"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Bachiller en Ingeniería Industrial"]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["Universidad de Lima. 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The vision of this organization is to be a leading company, noted for its high quality, innovation, and customer service. The company under study presents problems regarding the delivery time of the orders, since there are processes that cause unnecessary losses of time, as well as the lack of planning. This is reflected in a low service level, not complying with scheduled orders. For this reason, it is proposed to increase the service level through the implementation of Lean Manufacturing techniques, seeking to reduce downtime and optimize the production process. A qualitative and quantitative investigation will be carried out with the data and observations collected. Additionally, the research will estimate the increase in the service level generated by the implementation of lean techniques, as well as the projected technical, economic, and social benefits. In this way, the positive impact generated on the profitability and competitiveness of the company is projected.","En la presente investigación, se presentará el análisis del proceso de producción de bolsas de plástico de la empresa Gamma Plast, la cual ofrece productos a medida según la necesidad del cliente con la característica de ser más funcionales, rentables y sostenibles para el medio ambiente. Esta organización tiene como visión el ser una empresa líder, destacada por su alta calidad, innovación y servicio al cliente. La empresa en estudio presenta problemas respecto al tiempo de entrega de los pedidos, debido a que existen procesos que ocasionan pérdidas innecesarias de tiempo, así como también la falta de planificación. Esto se ve reflejado en un bajo nivel de servicio, incumpliendo con los pedidos programados. Por este motivo, se propone incrementar el nivel de servicio mediante la aplicación de técnicas lean buscando reducir los tiempos muertos y optimizar el proceso de producción. Se realizará una investigación cualitativa y cuantitativa con los datos y observaciones recolectados. Asimismo, la investigación estimará el incremento del nivel de servicio generado por la implementación de las técnicas lean, así como los beneficios técnicos, económicos y sociales proyectados. De esta manera, se proyecta el impacto positivo generado en la rentabilidad y competitividad de la empresa."]},{"key":"dc:format","label":"Dc Format","values":["application/pdf"]},{"key":"dc:source","label":"Dc Source","values":["Repositorio Institucional - Ulima","Universidad de Lima"]},{"key":"dc:title","label":"Title","values":["Mejora del nivel de servicio del proceso productivo de Gamma Plast a través de la implementación de técnicas de Lean Manufacturing"]}]}],"canonical_facts":{"dc:contributor.advisor":["Bonilla Pastor de Céspedes, Elsie"],"dc:creator":["Llerena Zúñiga, Vanessa Julissa"],"dc:date.accessioned":["2021-08-09T21:53:39Z"],"dc:date.available":["2021-08-09T21:53:39Z"],"dc:date.issued":["2021"],"dc:description.abstract":["In this research, the analysis of the plastic bag production process of the company Gamma Plast will be presented, which offers tailored products according to the client's needs with the characteristic of being more functional, profitable, and sustainable for the environment. The vision of this organization is to be a leading company, noted for its high quality, innovation, and customer service. The company under study presents problems regarding the delivery time of the orders, since there are processes that cause unnecessary losses of time, as well as the lack of planning. This is reflected in a low service level, not complying with scheduled orders. For this reason, it is proposed to increase the service level through the implementation of Lean Manufacturing techniques, seeking to reduce downtime and optimize the production process. A qualitative and quantitative investigation will be carried out with the data and observations collected. Additionally, the research will estimate the increase in the service level generated by the implementation of lean techniques, as well as the projected technical, economic, and social benefits. In this way, the positive impact generated on the profitability and competitiveness of the company is projected.","En la presente investigación, se presentará el análisis del proceso de producción de bolsas de plástico de la empresa Gamma Plast, la cual ofrece productos a medida según la necesidad del cliente con la característica de ser más funcionales, rentables y sostenibles para el medio ambiente. Esta organización tiene como visión el ser una empresa líder, destacada por su alta calidad, innovación y servicio al cliente. La empresa en estudio presenta problemas respecto al tiempo de entrega de los pedidos, debido a que existen procesos que ocasionan pérdidas innecesarias de tiempo, así como también la falta de planificación. Esto se ve reflejado en un bajo nivel de servicio, incumpliendo con los pedidos programados. Por este motivo, se propone incrementar el nivel de servicio mediante la aplicación de técnicas lean buscando reducir los tiempos muertos y optimizar el proceso de producción. Se realizará una investigación cualitativa y cuantitativa con los datos y observaciones recolectados. Asimismo, la investigación estimará el incremento del nivel de servicio generado por la implementación de las técnicas lean, así como los beneficios técnicos, económicos y sociales proyectados. De esta manera, se proyecta el impacto positivo generado en la rentabilidad y competitividad de la empresa."],"dc:format":["application/pdf"],"dc:identifier.uri":["https://hdl.handle.net/20.500.12724/13724"],"dc:language.iso":["spa"],"dc:publisher":["Universidad de Lima"],"dc:rights":["info:eu-repo/semantics/openAccess"],"dc:rights.uri":["https://creativecommons.org/licenses/by-nc-sa/4.0/"],"dc:source":["Repositorio Institucional - Ulima","Universidad de Lima"],"dc:subject":["Efficient production","Manufacture process","Plastics industry","Continuous improvement processes","Producción eficiente","Procesos de manufactura","Industria del plástico","Procesos de mejora continua"],"dc:title":["Mejora del nivel de servicio del proceso productivo de Gamma Plast a través de la implementación de técnicas de Lean Manufacturing"],"dc:type":["info:eu-repo/semantics/bachelorThesis"],"thesis:degree_discipline":["Ingeniería Industrial"],"thesis:degree_level":["Bachiller"],"thesis:degree_name":["Bachiller en Ingeniería Industrial"],"thesis:institution_name":["Universidad de Lima. 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