{"id":{"repo_id":"lima","oai_identifier":"oai:repositorio.ulima.edu.pe:20.500.12724/12758"},"canonical_url":"https://search.dev.ndltd.org/etd/lima/oai:repositorio.ulima.edu.pe:20.500.12724/12758","repository":{"repo_id":"lima","name":"Universidad de Lima","base_url":"https://repositorio.ulima.edu.pe/oai/request"},"display":{"title":"Importancia del CRM en el sector de servicios renting vehicular ante la actual crisis COVID-19 en el Perú","abstract":"In this research work, a study will be carried out on the level of impact that good customer relationship management has for service companies in the vehicle renting sector in the face of the current COVID-19 crisis in Peru. 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