Opening the "Black Box": A Naturalistic Case Study of Restorative Justice

To develop an in-depth understanding of restorative justice process, this study examined multiple perspectives of the participants' experiences of a Victim Offender Mediation (VOM) program operating in a Midwestern city. The primary data source was 34 face-to-face interviews conducted with 37 participants including adult crime victims, juvenile offenders and their parents, and service providers involving mediators and referral sources. Findings highlight that VOM helped participants put a face on crimes, which led them to acquire the unseen impact of the crimes. In general, the participants, including the victims, overwhelmingly indicated having had positive experiences. However, findings also indicated some insensitive approaches toward the victims, which reflect the offender-focused mind-set of the practitioners. This study brings forth the detailed and rich stories from an insider's perspective on restorative justice, helping us to take a closer look at what is aptly referred to as the "black box" of restorative justice.

Grantor dc:publisher

University of Kansas

Year dc:date.issued

2008

Author dc:creator

• Choi, Jung Jin

Advisor dc:contributor.advisor

• Canda, Edward

• Social work
• Restorative justice
• Victim offender mediation
• Naturalistic case study

Statement dc:rights

• This item is protected by copyright and unless otherwise specified the copyright of this thesis/dissertation is held by the author.

Language dc:language.iso

EN

Dc Identifier Other

http://dissertations2.umi.com/ku:2670

OAI identifier oai:identifier

oai:kuscholarworks.ku.edu:1808/4446