DEAL OR NO DEAL: REDUCING PRODUCTION DEVIANCE
type: CreativeWork
description: Production deviance, a form of counterproductive work behavior (CWB), refers to such behaviors as leaving early, procrastinating, and wasting resources. It costs organizations billions of dollars annually (Bennett & Robinson, 2000). I apply conservation of resources and social exchange theories to test a conditional, indirect process model – a psychological process in which low leader person-focused interpersonal citizenship behavior (ICB) yields production deviance through emotional exhaustion. Furthermore, I suggest that this process is moderated by individual differences in levels of idiosyncratic deals negotiated with the supervisor. Specifically, I argue that high levels of idiosyncratic deals can mitigate the effects of low leader ICB on emotional exhaustion and production deviance. In contrast, workers reporting low leader ICB and low levels of idiosyncratic deals are likely to manifest high levels of production deviance.
abstract: Production deviance, a form of counterproductive work behavior (CWB), refers to such behaviors as leaving early, procrastinating, and wasting resources. It costs organizations billions of dollars annually (Bennett & Robinson, 2000). I apply conservation of resources and social exchange theories to test a conditional, indirect process model – a psychological process in which low leader person-focused interpersonal citizenship behavior (ICB) yields production deviance through emotional exhaustion. Furthermore, I suggest that this process is moderated by individual differences in levels of idiosyncratic deals negotiated with the supervisor. Specifically, I argue that high levels of idiosyncratic deals can mitigate the effects of low leader ICB on emotional exhaustion and production deviance. In contrast, workers reporting low leader ICB and low levels of idiosyncratic deals are likely to manifest high levels of production deviance.
author: Romay, Sophie
language: eng
keywords: Production deviance, Idiosyncratic deals
date published: 2015-08
date modified: 2026-07-24T02:33:06Z
provider: University of Houston
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: University of Houston

PropertyValue
property ID: Handle
value: http://hdl.handle.net/10657/1827