Striving to deliver supply chain excellence: a study of how BAE Sytems is developing supply chain management solutions within the naval defence business

The research reported in this thesis is set within the context of Supply Chain Management within BAE SYSTEMS Naval Business. It explores issues and solutions concerning the optimisation of performance within an operating and business environment experiencing both internal and external pressures to adapt and manage change. This thesis commences with a review of the pertinent literature, identifying six gaps for the writer to address. This attracted a comparative study with two other service orientated industries. The comparison identified similarities and solution methodologies that would inform how best to approach the supply chain factors impacting upon the Naval Defence Industry. Utilising both qualitative and quantitative techniques, the research then progressed to examine the peculiarities of the company's supply chain. Through triangulation, the thesis generated conclusions both from a research and management perspective that were impacting the business. The main focus of this thesis, and thus its contribution to knowledge through addressing the six gaps, is based on how culture, collaboration and change are managed within complex supply chain environments. Through this research, the writer has derived theoretical models and approaches on how one may best address and manage performance driven supply chain initiatives within both the naval defence business and similarly complex service orientated industries.

Level dc:type.qualificationlevel

PhD

Grantor dc:publisher.institution

University of Glasgow

Year dc:date.issued

2009

Author dc:creator

• Brisbane, John

• V Naval Science (General)
• VM Naval architecture. Shipbuilding. Marine engineering

DOI dc:identifier.doi

https://doi.org/10.5525/gla.thesis.627

OAI identifier oai:identifier

oai:theses.gla.ac.uk:627