Perceptions of Interprofessional Communication: Causes and Effects on Patient Care, Occupational Stress, and Job Satisfaction.

<p>Poor interprofessional communication has been linked to decreased quality of patient care and increased numbers of medical errors. Increased occupational stress due to lack of effective interprofessional communication can lead to poor job satisfaction and burnout. The purpose of this study was to identify barriers to interprofessional communication as perceived by radiologic technologists. In particular, how did demographic data influence these perceptions? The research was conducted during June of 2009. The population for this survey consisted of registered radiologic technologists employed at hospitals in Northeast Tennessee. A survey questionnaire covering the subject of interprofessional communication was distributed to a cluster sample directly involved in patient care. An ANOVA was used to determine which barriers were significantly greater. A TUKEY HSD post hoc analysis was used when influences were significantly different. Participants indicated that interprofessional communication affects their occupational stress and job satisfaction in addition to the quality of patient care. This analysis revealed that radiographers experienced the most difficulty communicating with nurses.</p>

Name thesis:degree_name

MS (Master of Science)

Level thesis:degree_level

Thesis - unrestricted

Discipline thesis:degree_discipline

Allied Health

Year dc:date.issued

2009

Author dc:creator

• Deshkulkarni, Stacey Quillen

• radiography
• interprofessional communication
• stress
• job satisfaction
• patient care
• Communication
• Health Communication
• Social and Behavioral Sciences

Statement dc:rights

• Copyright by the authors.

Repository record dc:identifier

https://dc.etsu.edu/etd/1810

OAI identifier oai:identifier

oai:dc.etsu.edu:etd-3162