The purpose of this study was to determine the need for a high school Hospitality and Tourism Program in Washington County, Tennessee and to identify skills food service operators deemed important for entry- level positions that are to be obtained. Three high schools and 114 restaurants in Washington County were involved in the study. Data were collected through a quantitative phone study questionnaire. The findings of the study identified that the restaurant industry and teachers indicated there was a need for skilled workers through the implementation of the Hospitality and Tourism program in the Washington County schools. Finally, it was determined that there was a need for better training of students entering the restaurant industry and a willingness of restaurant operators to work with these students.
","abstract_html":"<p>The purpose of this study was to determine the need for a high school Hospitality and Tourism Program in Washington County, Tennessee and to identify skills food service operators deemed important for entry- level positions that are to be obtained. Three high schools and 114 restaurants in Washington County were involved in the study. Data were collected through a quantitative phone study questionnaire. The findings of the study identified that the restaurant industry and teachers indicated there was a need for skilled workers through the implementation of the Hospitality and Tourism program in the Washington County schools. Finally, it was determined that there was a need for better training of students entering the restaurant industry and a willingness of restaurant operators to work with these students.</p>","abstract_has_math":false,"creators":["Southerland, Mary Goodman"],"institution":null,"degree_name":"MS (Master of Science)","degree_level":"Thesis - restricted","degree_discipline":"Technology","degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2003,"date_issued":"2003-08-11T07:00:00Z","date_published":"2003-08-11T07:00:00Z","updated_at":"2026-07-24T02:19:28Z","subjects":["Culinary Arts","Washington County","Food Service","Hospitality","Tourism","Restaurant","Business","Hospitality Administration and Management"],"languages":[],"rights":["Copyright by the authors."],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://dc.etsu.edu/etd/770","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Southerland, Mary Goodman"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.issued","label":"Date","values":["2003-08-11T07:00:00Z"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Technology"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis - restricted"]},{"key":"thesis:degree_name","label":"Degree Name","values":["MS (Master of Science)"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Culinary Arts","Washington County","Food Service","Hospitality","Tourism","Restaurant","Business","Hospitality Administration and Management"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:rights","label":"Dc Rights","values":["Copyright by the authors."]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://dc.etsu.edu/context/etd/article/1927/viewcontent/SoutherlandM051403a.pdf","https://dc.etsu.edu/etd/770"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The purpose of this study was to determine the need for a high school Hospitality and Tourism Program in Washington County, Tennessee and to identify skills food service operators deemed important for entry- level positions that are to be obtained. Three high schools and 114 restaurants in Washington County were involved in the study. Data were collected through a quantitative phone study questionnaire. The findings of the study identified that the restaurant industry and teachers indicated there was a need for skilled workers through the implementation of the Hospitality and Tourism program in the Washington County schools. Finally, it was determined that there was a need for better training of students entering the restaurant industry and a willingness of restaurant operators to work with these students.
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