The purpose of this study was to explore the impact of current available communication mediums on the process of collaborative problem solving tasks in today's modern society. Seven male-only dyads were asked to complete two tasks, both with a finite and definable solution, by communicating through one of three possible ways: face-to- face (FTF), a synchronous text-based computer system (CMC), and a video-mediated system (VMC). The effectiveness of the medium was evaluated based on time to solution, number of turns and words in relation to a visual search task and a spatial task. Results showed a significant difference in time to solution between dyads communicating through CMC and VMC and FTF mode for the visual search task. For the spatial task, significant time differences were found between all modes of communication, with the computer-mediated group taking the longest time to complete the task. No difference was found between FTF mode and VMC mode in regards to number of words and turns for the visual task, and for the special task no significant difference was found between FTF mode and CMC mode.
","abstract_html":"<p>The purpose of this study was to explore the impact of current available communication mediums on the process of collaborative problem solving tasks in today's modern society. Seven male-only dyads were asked to complete two tasks, both with a finite and definable solution, by communicating through one of three possible ways: face-to- face (FTF), a synchronous text-based computer system (CMC), and a video-mediated system (VMC). The effectiveness of the medium was evaluated based on time to solution, number of turns and words in relation to a visual search task and a spatial task. Results showed a significant difference in time to solution between dyads communicating through CMC and VMC and FTF mode for the visual search task. For the spatial task, significant time differences were found between all modes of communication, with the computer-mediated group taking the longest time to complete the task. No difference was found between FTF mode and VMC mode in regards to number of words and turns for the visual task, and for the special task no significant difference was found between FTF mode and CMC mode.</p>","abstract_has_math":false,"creators":["Ramos, Maria Victoria"],"institution":null,"degree_name":"Master of Science in Human Factors & Systems","degree_level":"Thesis - Open Access","degree_discipline":"Human Factors and Systems","degree_department":null,"school":null,"contributors":["Christina M. Frederick","John A. Wise","Steven Hall"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2002,"date_issued":"2002-04-01T08:00:00Z","date_published":"2002-04-01T08:00:00Z","updated_at":"2026-07-27T19:25:23Z","subjects":["remote communication","video-mediated","text-based","computer-mediated","collaborative","problem solving","Cognitive Psychology"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://commons.erau.edu/db-theses/171","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Christina M. Frederick","John A. Wise","Steven Hall"]},{"key":"dc:creator","label":"Author","values":["Ramos, Maria Victoria"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"thesis:degree_discipline","label":"Discipline","values":["Human Factors and Systems"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis - Open Access"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Master of Science in Human Factors & Systems"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["remote communication","video-mediated","text-based","computer-mediated","collaborative","problem solving","Cognitive Psychology"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://commons.erau.edu/db-theses/171"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The purpose of this study was to explore the impact of current available communication mediums on the process of collaborative problem solving tasks in today's modern society. Seven male-only dyads were asked to complete two tasks, both with a finite and definable solution, by communicating through one of three possible ways: face-to- face (FTF), a synchronous text-based computer system (CMC), and a video-mediated system (VMC). The effectiveness of the medium was evaluated based on time to solution, number of turns and words in relation to a visual search task and a spatial task. Results showed a significant difference in time to solution between dyads communicating through CMC and VMC and FTF mode for the visual search task. For the spatial task, significant time differences were found between all modes of communication, with the computer-mediated group taking the longest time to complete the task. No difference was found between FTF mode and VMC mode in regards to number of words and turns for the visual task, and for the special task no significant difference was found between FTF mode and CMC mode.
"]},{"key":"dc:title","label":"Title","values":["An Analysis of Remote Communication Processes Involved in Video- Mediated and Text-Based Computer-Mediated Communication During Collaborative Problem Solving"]}]}],"canonical_facts":{"dc:contributor":["Christina M. Frederick","John A. Wise","Steven Hall"],"dc:creator":["Ramos, Maria Victoria"],"dc:description.abstract":["The purpose of this study was to explore the impact of current available communication mediums on the process of collaborative problem solving tasks in today's modern society. Seven male-only dyads were asked to complete two tasks, both with a finite and definable solution, by communicating through one of three possible ways: face-to- face (FTF), a synchronous text-based computer system (CMC), and a video-mediated system (VMC). The effectiveness of the medium was evaluated based on time to solution, number of turns and words in relation to a visual search task and a spatial task. Results showed a significant difference in time to solution between dyads communicating through CMC and VMC and FTF mode for the visual search task. For the spatial task, significant time differences were found between all modes of communication, with the computer-mediated group taking the longest time to complete the task. No difference was found between FTF mode and VMC mode in regards to number of words and turns for the visual task, and for the special task no significant difference was found between FTF mode and CMC mode.
"],"dc:identifier":["https://commons.erau.edu/db-theses/171"],"dc:subject":["remote communication","video-mediated","text-based","computer-mediated","collaborative","problem solving","Cognitive Psychology"],"dc:title":["An Analysis of Remote Communication Processes Involved in Video- Mediated and Text-Based Computer-Mediated Communication During Collaborative Problem Solving"],"thesis:degree_discipline":["Human Factors and Systems"],"thesis:degree_level":["Thesis - Open Access"],"thesis:degree_name":["Master of Science in Human Factors & Systems"]},"updated_at":"2026-07-27T19:25:23Z"}