Accidents and incidents are created by improperly trained aviation line service technicians. To reduce accidents and incidents associated with improperly trained line service personnel, a mandatory certification plan should be developed. This study utilized the procedures established for the descriptive research method. The researcher gathered data with a self constructed questionnaire, from 72 separate sources of the 120 solicited. All relevant data was analyzed to decide if the research hypothesis could be accepted. The researcher anticipated that statistical evidence would support the research hypothesis, that structured formal training procedures would reveal a significant reduction in the number of accidents and incidents associated with organizations which utilize pure informal line service training techniques. Conclusions supported various line service training techniques that should be incorporated into a mandatory line service technician certification plan.
","abstract_html":"<p>Accidents and incidents are created by improperly trained aviation line service technicians. To reduce accidents and incidents associated with improperly trained line service personnel, a mandatory certification plan should be developed. This study utilized the procedures established for the descriptive research method. The researcher gathered data with a self constructed questionnaire, from 72 separate sources of the 120 solicited. All relevant data was analyzed to decide if the research hypothesis could be accepted. The researcher anticipated that statistical evidence would support the research hypothesis, that structured formal training procedures would reveal a significant reduction in the number of accidents and incidents associated with organizations which utilize pure informal line service training techniques. Conclusions supported various line service training techniques that should be incorporated into a mandatory line service technician certification plan.</p>","abstract_has_math":false,"creators":["Lewis, Jeffrey S."],"institution":null,"degree_name":"Master of Aeronautical Science","degree_level":"Thesis - Open Access","degree_discipline":"Graduate Studies","degree_department":null,"school":null,"contributors":["Charles Richardson","Donald Hunt","William Mason"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":1994,"date_issued":"1994-05-01T07:00:00Z","date_published":"1994-05-01T07:00:00Z","updated_at":"2026-07-27T19:25:16Z","subjects":["line service technicians","aviation","certification","Maintenance Technology"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://commons.erau.edu/db-theses/263","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Charles Richardson","Donald Hunt","William Mason"]},{"key":"dc:creator","label":"Author","values":["Lewis, Jeffrey S."]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"thesis:degree_discipline","label":"Discipline","values":["Graduate Studies"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis - Open Access"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Master of Aeronautical Science"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["line service technicians","aviation","certification","Maintenance Technology"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://commons.erau.edu/db-theses/263"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["Accidents and incidents are created by improperly trained aviation line service technicians. To reduce accidents and incidents associated with improperly trained line service personnel, a mandatory certification plan should be developed. This study utilized the procedures established for the descriptive research method. The researcher gathered data with a self constructed questionnaire, from 72 separate sources of the 120 solicited. All relevant data was analyzed to decide if the research hypothesis could be accepted. The researcher anticipated that statistical evidence would support the research hypothesis, that structured formal training procedures would reveal a significant reduction in the number of accidents and incidents associated with organizations which utilize pure informal line service training techniques. Conclusions supported various line service training techniques that should be incorporated into a mandatory line service technician certification plan.
"]},{"key":"dc:title","label":"Title","values":["Mandatory Certification of Aviation Line Service Technicians: A Question of Formal or Informal Training"]}]}],"canonical_facts":{"dc:contributor":["Charles Richardson","Donald Hunt","William Mason"],"dc:creator":["Lewis, Jeffrey S."],"dc:description.abstract":["Accidents and incidents are created by improperly trained aviation line service technicians. To reduce accidents and incidents associated with improperly trained line service personnel, a mandatory certification plan should be developed. This study utilized the procedures established for the descriptive research method. The researcher gathered data with a self constructed questionnaire, from 72 separate sources of the 120 solicited. All relevant data was analyzed to decide if the research hypothesis could be accepted. The researcher anticipated that statistical evidence would support the research hypothesis, that structured formal training procedures would reveal a significant reduction in the number of accidents and incidents associated with organizations which utilize pure informal line service training techniques. Conclusions supported various line service training techniques that should be incorporated into a mandatory line service technician certification plan.
"],"dc:identifier":["https://commons.erau.edu/db-theses/263"],"dc:subject":["line service technicians","aviation","certification","Maintenance Technology"],"dc:title":["Mandatory Certification of Aviation Line Service Technicians: A Question of Formal or Informal Training"],"thesis:degree_discipline":["Graduate Studies"],"thesis:degree_level":["Thesis - Open Access"],"thesis:degree_name":["Master of Aeronautical Science"]},"updated_at":"2026-07-27T19:25:16Z"}