Abstract
dc:description.abstract<p>By combining cargo and passenger operations under the same business, airlines are facing an operational conflict with respect to the cargo operation, which has always been perceived as a by-product and not as an essential revenue generating activity; This fact leads to poor product quality, weak revenues, and value deterioration. By dedicating time and resources to the cargo operation in a different business unit with a defined strategy, carriers may increase cargo profitability and achieve superior operational results.</p> <p>The purpose of this study is to identify and explain the benefits for passenger airlines to invest in air-cargo operations by defining a clear strategy and creating a separate business unit. Through developing a concept-based decision model the study explains why it makes sense to dedicate time and resources (invest) implementing a strategy for cargo operations. The outcome of this investigation will serve as a decision support tool for those airlines that are evaluating whether or not to invest in developing further their current cargo operations.</p>
Degree
thesis:*- Name thesis:degree_name
- Master of Business Administration in Aviation
- Level thesis:degree_level
- Thesis - Open Access
- Discipline thesis:degree_discipline
- Aviation Business Administration
- Year
- 2001
Author and committee
dc:creator, dc:contributor.*- Author dc:creator
-
- Gomez, Juan M.
- Contributors dc:contributor
-
- Robert N. McGrath
- Vahindran Rao
- Saad Laraqui
Subjects
dc:subject × 4Identifiers
dc:identifier.*- Repository record dc:identifier
- https://commons.erau.edu/db-theses/99
- OAI identifier oai:identifier
- oai:commons.erau.edu:db-theses-1100