The Effectiveness of the Student Support Service Program on Retention at a Rural Community College

<p>This study examined the role of TRiO Student Support Services (SSS) programs for students who persist in college. The intent of this study was to determine whether the services provided to participants in SSS helped them achieve higher grade-point averages (GPA), retention rates, and graduation rates. Student Support Services programs are designed to assist first-generation college going, low-income, and students with disabilities with gaining the academic and self-advocacy skills necessary to persist towards an educational goal, 2-year degree completion, transfer to a 4-year university, and/or completion of a certificate program. Services provided to student program participants included: academic tutoring, academic advising, financial and economic counseling, financial aid counseling, transfer counseling, cultural enrichment activities, workshops, mentoring, individualized personal and academic counseling, resources for underrepresented students, and disability services, to eligible students. This study was developed upon the assumption that Student Support Service programs affect the graduation rates, retention rates, and GPA of students. This study did show that Student Support Services participants do better than non-Student Support Services students do throughout their college experience. </p>

Name thesis:degree_name

Doctor of Education (EdD)

Level thesis:degree_level

Doctoral's

Discipline thesis:degree_discipline

Educational Leadership and Policy Studies

Grantor dc:publisher

Eastern Kentucky University

Year

2017

Author dc:creator

• Hodge, Deborah D

• Cumulative Grade Point Average
• First-Generation
• Graduation Rates
• Low-Income
• Program Services
• Underrepresented Students
• Higher Education
• Student Counseling and Personnel Services

Statement dc:rights

• Copyright 2017 Deborah D. Hodge

Repository record dc:identifier

https://encompass.eku.edu/etd/452

OAI identifier oai:identifier

oai:encompass.eku.edu:etd-1450