The Effect of a Student Support Services Program on Academic Success at an Appalachian Comprehensive University

<p>This study examined the effect of the NOVA program, a Students Support Services program at Eastern Kentucky University, on academic success for first-generation and low-income college students. An archival database was used to identify differences in the level of academic success among first-year students in the NOVA program from fall-to-fall of their freshmen year compared to non-NOVA students of comparable backgrounds. Additionally, a survey was administered to identify which services provided by NOVA as rated by participating students predict academic success. Results showed that NOVA students have higher cumulative GPAs, retention rates, and percentage of credits earned. Analyses of the survey data show that fall-to-fall retention can be predicted based on NOVA people and services. Several recommendations were made based on the results of the study. </p>

Name thesis:degree_name

Doctor of Education (EdD)

Level thesis:degree_level

Doctoral's

Discipline thesis:degree_discipline

Educational Leadership and Policy Studies

Grantor dc:publisher

Eastern Kentucky University

Year

2013

Author dc:creator

• Wilson, Ryan Martin

• academic success
• first-year students
• student support services
• college students
• Educational Administration and Supervision
• Educational Assessment, Evaluation, and Research

Statement dc:rights

• Copyright 2013 Ryan Martin Wilson

Repository record dc:identifier

https://encompass.eku.edu/etd/148

OAI identifier oai:identifier

oai:encompass.eku.edu:etd-1147