{"id":{"repo_id":"edithcowan","oai_identifier":"oai:ro.ecu.edu.au:theses-1048"},"canonical_url":"https://search.dev.ndltd.org/etd/edithcowan/oai:ro.ecu.edu.au:theses-1048","repository":{"repo_id":"edithcowan","name":"Edith Cowan University","base_url":"https://ro.ecu.edu.au/do/oai/"},"display":{"title":"Taking shape: Implementing citizen-centric local digital government in Western Australia","abstract":"Digital government, encompassing output-focused e-government (delivering services online) and outcomes-focused e-governance (developing ICT-enabled citizen interaction and participation) has been proposed as the next step in online interaction between government and its citizens. Local government is still coming to grips with providing a mechanism for implementation of both facets of digital government, particularly those of e-governance. The Local Digital Government Framework (LDGF) was developed in this study to incorporate the citizen-centric focus of e-governance, facilitating the move from the organisational, New Public Managementbased focus of e-government. The LDGF extends existing frameworks, providing continuity in the literature. It comprises a new conceptual model of Citizen-Centric Digital Government (CCDG) and a new ICTenabled management paradigm of Cybercentric Management (CM). Survey, website assessment and interview research strategies developed in this study, based on the LDGF, have validated its use as a benchmarking framework for the level of implementation of local digital government in Western Australia.","abstract_html":"Digital government, encompassing output-focused e-government (delivering services online) and outcomes-focused e-governance (developing ICT-enabled citizen interaction and participation) has been proposed as the next step in online interaction between government and its citizens. Local government is still coming to grips with providing a mechanism for implementation of both facets of digital government, particularly those of e-governance. The Local Digital Government Framework (LDGF) was developed in this study to incorporate the citizen-centric focus of e-governance, facilitating the move from the organisational, New Public Managementbased focus of e-government. The LDGF extends existing frameworks, providing continuity in the literature. It comprises a new conceptual model of Citizen-Centric Digital Government (CCDG) and a new ICTenabled management paradigm of Cybercentric Management (CM). Survey, website assessment and interview research strategies developed in this study, based on the LDGF, have validated its use as a benchmarking framework for the level of implementation of local digital government in Western Australia.","abstract_has_math":false,"creators":["Stanton, Deborah Jane"],"institution":"Edith Cowan University, Research Online, Perth, Western Australia","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2007,"date_issued":"2007-01-01T08:00:00Z","date_published":"2007-01-01T08:00:00Z","updated_at":"2026-07-27T19:23:07Z","subjects":["Local government","e-government","e-governance","digital government","website assessment tools","local government surveys","Public Administration"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://ro.ecu.edu.au/theses/48","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Stanton, Deborah Jane"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2007-01-01T08:00:00Z"]},{"key":"dc:publisher","label":"Institution","values":["Edith Cowan University, Research Online, Perth, Western Australia"]},{"key":"dc:type","label":"Dc Type","values":["thesis"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Local government","e-government","e-governance","digital government","website assessment tools","local government surveys","Public Administration"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://ro.ecu.edu.au/theses/48","https://ro.ecu.edu.au/context/theses/article/1048/viewcontent/Taking_shape__implementing_citizen_centric_local_digital_governme_Redacted.pdf"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["Digital government, encompassing output-focused e-government (delivering services online) and outcomes-focused e-governance (developing ICT-enabled citizen interaction and participation) has been proposed as the next step in online interaction between government and its citizens. Local government is still coming to grips with providing a mechanism for implementation of both facets of digital government, particularly those of e-governance. The Local Digital Government Framework (LDGF) was developed in this study to incorporate the citizen-centric focus of e-governance, facilitating the move from the organisational, New Public Managementbased focus of e-government. The LDGF extends existing frameworks, providing continuity in the literature. It comprises a new conceptual model of Citizen-Centric Digital Government (CCDG) and a new ICTenabled management paradigm of Cybercentric Management (CM). Survey, website assessment and interview research strategies developed in this study, based on the LDGF, have validated its use as a benchmarking framework for the level of implementation of local digital government in Western Australia."]},{"key":"dc:format","label":"Dc Format","values":["application/pdf"]},{"key":"dc:source","label":"Dc Source","values":["Theses: Doctorates and Masters"]},{"key":"dc:title","label":"Title","values":["Taking shape: Implementing citizen-centric local digital government in Western Australia"]}]}],"canonical_facts":{"dc:creator":["Stanton, Deborah Jane"],"dc:date":["2007-01-01T08:00:00Z"],"dc:description":["Digital government, encompassing output-focused e-government (delivering services online) and outcomes-focused e-governance (developing ICT-enabled citizen interaction and participation) has been proposed as the next step in online interaction between government and its citizens. Local government is still coming to grips with providing a mechanism for implementation of both facets of digital government, particularly those of e-governance. The Local Digital Government Framework (LDGF) was developed in this study to incorporate the citizen-centric focus of e-governance, facilitating the move from the organisational, New Public Managementbased focus of e-government. The LDGF extends existing frameworks, providing continuity in the literature. It comprises a new conceptual model of Citizen-Centric Digital Government (CCDG) and a new ICTenabled management paradigm of Cybercentric Management (CM). Survey, website assessment and interview research strategies developed in this study, based on the LDGF, have validated its use as a benchmarking framework for the level of implementation of local digital government in Western Australia."],"dc:format":["application/pdf"],"dc:identifier":["https://ro.ecu.edu.au/theses/48","https://ro.ecu.edu.au/context/theses/article/1048/viewcontent/Taking_shape__implementing_citizen_centric_local_digital_governme_Redacted.pdf"],"dc:publisher":["Edith Cowan University, Research Online, Perth, Western Australia"],"dc:source":["Theses: Doctorates and Masters"],"dc:subject":["Local government","e-government","e-governance","digital government","website assessment tools","local government surveys","Public Administration"],"dc:title":["Taking shape: Implementing citizen-centric local digital government in Western Australia"],"dc:type":["thesis"]},"updated_at":"2026-07-27T19:23:07Z"}