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Drake University

Job Satisfaction in One Non-Direct Patient Care Setting

Abstract

dc:description.abstract

The purpose of this study was to determine the level of Job satisfaction, the level of need reinforcer, and any correlation between job satisfaction and autonomy for nurses employed in a nondirect patient care setting. The sample consisted of 107 Registered Nurses employed in nine locations who adjudicate Medicare Part A claims. Each nurse was asked to complete the Minnesota Satisfaction Questionnaire and the Minnesota Importance Questionnaire which are part of the Theory of Work Adjustment developed by the Department of Vocational Psychology Research at the University of Minnesota. This theory was found to be congruent with Rogers' Theoretical Basis of Nursing. Individually, 87 percent of the nurses indicated a low level of job satisfaction. As a group, they indicated a very low level of satisfaction. The nurses identified Achievement as the most important reinforcer for job satisfaction and Status as the least important. No correlation between autonomy and job satisfaction was found. Recommendations for further study include: using the same instruments with multiple study groups; and completing a comparison study of nursees engaged in direct care and nurses in non-direct care settings. Additionally, it is recommended that supervisors complete the Minnesota Job Description Questionnaire to establish an Occupational Reinforcer Pattern (ORP) for nurses in non-patient care settings.

Degree

thesis:*
Grantor dc:publisher
Drake University
Year dc:date.issued
1993

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Caraway, Mary

Subjects

dc:subject × 4

Rights

Language dc:language.iso
en_US

Identifiers

dc:identifier.*
Dc Identifier Other
1993 .C176
OAI identifier oai:identifier
oai:escholarshare.drake.edu:2092/478

Chain of custody

source
Harvested from
Drake University
Base URL
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Last updated
2026-07-27
Source record
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citation

Caraway, Mary. Job Satisfaction in One Non-Direct Patient Care Setting. Drake University, 1993. http://hdl.handle.net/2092/478