Investing in Your Employees: Understanding the Impact Organizational Commitment Has on Staff Retention

<p>High employee turnover in higher education has been an issue for decades, and successfully integrating newly hired staff (NHS) into their new job and the organization can be challenging for human resources and leadership. New employee orientation and onboarding programs can assist NHS. The author of this paper conducted a Utilization-Focused evaluation of the Thriving at DU program at the University of Denver (DU) to improve the program. The study examined the perceptions of how 12 student and academic affairs professionals made meaning of organizational commitment in the workplace throughout their onboarding experience.</p> <p>The major findings of this evaluation aligned with Meyer and Allen’s (1991) Three Component Model of Commitment, and the three components are Affective Commitment, Normative Commitment, and Continuance Commitment. The evaluation findings revealed that NHS felt overwhelmed during orientation, and most attended to learn about employee benefits. NHS’s organizational commitment was impacted by feeling siloed and overworked; hindrances around inclusivity, diversity, career growth, and compensation; employees’ loyalty to DU through connections, supervisory leadership, and rewards.</p>

Name thesis:degree_name

Ed.D.

Level thesis:degree_level

Dissertation in Practice

Year

2023

Author dc:creator

• McWhirt, Vanessa Lynne

Contributors dc:contributor

• Michele Tyson

• Higher education
• Staff retention
• Employee orientation
• Newly hired staff
• Education
• Educational Administration and Supervision
• Higher Education Administration

Statement dc:rights

• <p>Copyright is held by the author. User is responsible for all copyright compliance.</p>

Language dc:language

English (eng)

Repository record dc:identifier

https://digitalcommons.du.edu/etd/2288

OAI identifier oai:identifier

oai:digitalcommons.du.edu:etd-3294