Could Alexa Increase Your Social Worth?

<p>People have historically used personal introductions to build social capital, which is the foundation of career networking and is perhaps the most effective way to advance a career (Lin, 2001). With societal changes, such as the pandemic (Venkatesh & Edirappuli, 2020), and the increasing capabilities of Artificial Intelligence (AI), new approaches may emerge that impact societal relationships. Social capital theory highlights the need for reciprocal agreements to establish the trust between parties (Gouldner, 1960). My theoretical prediction and focus of this research include two principles: The impact of reciprocity in evaluating trust of the source of the introduction and the acceptability of AI in interpersonal relationships. I test this relationship through the creation of plausible vignettes that the participants may have encountered in business. The results show that a higher trust of AI and could replace one side of the relationship, thus reducing the dependency on or eliminating reciprocal behavior.</p>

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Dissertation

Year dc:date.available

2022

Author dc:creator

• Tripp, Peter

Contributors dc:contributor

• Daniel Baack
• Lisa Victoravich
• Dennis Wittmer

• AI
• Artificial intelligence
• Reciprocity
• Social capital
• Trust
• Artificial Intelligence and Robotics
• Business
• Other Business

Statement dc:rights

• <p>Copyright is held by the author. User is responsible for all copyright compliance.</p>

Language dc:language

en

Repository record dc:identifier

https://digitalcommons.du.edu/etd/2089

OAI identifier oai:identifier

oai:digitalcommons.du.edu:etd-3078