Leadership Perceptions of Millennial Generation Professional Services Employees and the Link to Job Satisfction
This non-experimental quantitative study sought to determine a relationship between perceptions of leadership style and employee job satisfaction. The research design was a cross-sectional survey administered to 1,567 participants with 354 usable responses obtained. The research question that guided this study was: Do millennial generation employee perceptions of leadership style have an association with job satisfaction for college-educated, full-time employees at a mid-sized professional services firm in the United States? Data collected via a survey demonstrated there is a relationship between perceptions of leadership style and job satisfaction (rs = .32, p < .01), and that the relationship is stable regardless of gender, tenure, ethnicity, or age (β = .059, .069, .093, .025 respectively, all p > .05). The findings from this study support previous studies of various generational cohorts and extend the knowledge base specifically to a millennial subgroup. Implications include opportunities for organizations to implement leadership development programs focused on specific behaviors that will increase employee satisfaction.
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