{"id":{"repo_id":"creighton","oai_identifier":"oai:cdr.creighton.edu:10504/123648"},"canonical_url":"https://search.dev.ndltd.org/etd/creighton/oai:cdr.creighton.edu:10504/123648","repository":{"repo_id":"creighton","name":"Creighton University","base_url":"https://cdr.creighton.edu/server/oai/request"},"display":{"title":"Exploring Baldrige Leadership and Engagement Criteria: A Phenomenological Qualitative Study","abstract":"This dissertation in practice examined the impact of Baldrige-based leadership on workforce engagement from a phenomenological qualitative study conducted at a small specialty-manufacturing firm in Texas. This study included interviews conducted with leaders and followers of the research organization, document reviews were conducted of Baldrige-related materials, and observations of leadership meetings and completed factory floor production operations were completed. Based upon findings from this study, an evidence-based proposed solution is presented consisting of four primary leadership behaviors demonstrated to improve workforce engagement. Hands-on leadership, engagement interactions, cross training, and transparency form the body of the proposed solution, with recommendations provided for implementation, assessment, and opportunities for conducting further practical research on this topic. Keywords: Leadership, Baldrige, workforce engagement, performance excellence","abstract_html":"This dissertation in practice examined the impact of Baldrige-based leadership on workforce engagement from a phenomenological qualitative study conducted at a small specialty-manufacturing firm in Texas. This study included interviews conducted with leaders and followers of the research organization, document reviews were conducted of Baldrige-related materials, and observations of leadership meetings and completed factory floor production operations were completed. Based upon findings from this study, an evidence-based proposed solution is presented consisting of four primary leadership behaviors demonstrated to improve workforce engagement. Hands-on leadership, engagement interactions, cross training, and transparency form the body of the proposed solution, with recommendations provided for implementation, assessment, and opportunities for conducting further practical research on this topic. Keywords: Leadership, Baldrige, workforce engagement, performance excellence","abstract_has_math":false,"creators":["Lozano, Ryan Michael"],"institution":"Creighton University","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":["Moss Breen, Jennifer"],"committee_chairs":[],"committee_members":[],"year":2019,"date_issued":"2019-06-20","date_published":"2019-06-20","updated_at":"2026-07-24T01:52:03Z","subjects":[],"languages":["en_US"],"rights":["Copyright is retained by the Author. A non-exclusive distribution right is granted to Creighton University and to ProQuest following the publishing model selected above."],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/10504/123648","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Moss Breen, Jennifer"]},{"key":"dc:creator","label":"Author","values":["Lozano, Ryan Michael"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2019-08-20T18:49:55Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2019-08-20T18:49:55Z"]},{"key":"dc:date.issued","label":"Date","values":["2019-06-20"]},{"key":"dc:publisher","label":"Institution","values":["Creighton University"]},{"key":"dc:type","label":"Dc Type","values":["Dissertation"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["en_US"]},{"key":"dc:rights","label":"Dc Rights","values":["Copyright is retained by the Author. A non-exclusive distribution right is granted to Creighton University and to ProQuest following the publishing model selected above."]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://hdl.handle.net/10504/123648"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["This dissertation in practice examined the impact of Baldrige-based leadership on workforce engagement from a phenomenological qualitative study conducted at a small specialty-manufacturing firm in Texas. This study included interviews conducted with leaders and followers of the research organization, document reviews were conducted of Baldrige-related materials, and observations of leadership meetings and completed factory floor production operations were completed. Based upon findings from this study, an evidence-based proposed solution is presented consisting of four primary leadership behaviors demonstrated to improve workforce engagement. Hands-on leadership, engagement interactions, cross training, and transparency form the body of the proposed solution, with recommendations provided for implementation, assessment, and opportunities for conducting further practical research on this topic. Keywords: Leadership, Baldrige, workforce engagement, performance excellence"]},{"key":"dc:title","label":"Title","values":["Exploring Baldrige Leadership and Engagement Criteria: A Phenomenological Qualitative Study"]}]}],"canonical_facts":{"dc:contributor.advisor":["Moss Breen, Jennifer"],"dc:creator":["Lozano, Ryan Michael"],"dc:date.accessioned":["2019-08-20T18:49:55Z"],"dc:date.available":["2019-08-20T18:49:55Z"],"dc:date.issued":["2019-06-20"],"dc:description.abstract":["This dissertation in practice examined the impact of Baldrige-based leadership on workforce engagement from a phenomenological qualitative study conducted at a small specialty-manufacturing firm in Texas. This study included interviews conducted with leaders and followers of the research organization, document reviews were conducted of Baldrige-related materials, and observations of leadership meetings and completed factory floor production operations were completed. Based upon findings from this study, an evidence-based proposed solution is presented consisting of four primary leadership behaviors demonstrated to improve workforce engagement. Hands-on leadership, engagement interactions, cross training, and transparency form the body of the proposed solution, with recommendations provided for implementation, assessment, and opportunities for conducting further practical research on this topic. Keywords: Leadership, Baldrige, workforce engagement, performance excellence"],"dc:identifier.uri":["http://hdl.handle.net/10504/123648"],"dc:language.iso":["en_US"],"dc:publisher":["Creighton University"],"dc:rights":["Copyright is retained by the Author. A non-exclusive distribution right is granted to Creighton University and to ProQuest following the publishing model selected above."],"dc:title":["Exploring Baldrige Leadership and Engagement Criteria: A Phenomenological Qualitative Study"],"dc:type":["Dissertation"]},"updated_at":"2026-07-24T01:52:03Z"}