{"id":{"repo_id":"cornell","oai_identifier":"oai:ecommons.cornell.edu:1813/64837"},"canonical_url":"https://search.dev.ndltd.org/etd/cornell/oai:ecommons.cornell.edu:1813/64837","repository":{"repo_id":"cornell","name":"Cornell University","base_url":"https://ecommons.cornell.edu/server/oai/request"},"display":{"title":"EXAMINING THE USER EXPERIENCE IN CLIMATE-ADAPTIVE POLICIES: TUCSON ARIZONA'S RESIDENTIAL GRAY WATER RECYCLING","abstract":"Urban areas face various resource strains in adapting to climate change. Adaptive management strategies can provide ways for cities to transition to more resilient policies, however, adaptive management requires that governments be willing to be reflexive, taking in feedback for iteration, as they design policies to address complex social-ecological challenges. Acknowledging the fundamental role that stakeholders and ‘end users’ play in implementing said policies is imperative to achieving the desired policy outcomes. This research explores Tucson Arizona’s Residential Graywater Ordinance (RGWO) (a building ordinance intended to reduce potable water use) as a case study example of a climate-adaptive policy. The effectiveness of the RGWO was evaluated through nine in-depth stakeholder interviews and the surveying 57 home owners (end users) about their experience reusing water from their homes. Only six of the participants currently (4) or previously (2) (estimated 10.5%) of surveyed residents have reused graywater from their homes. The results indicate that the ordinance did not facilitate additional water reuse at the residential scale due to various barriers experienced by end users. Tying together user experience research, socio-ecological system thinking, climate-adaptive policy design, and environmental psychology, this research examines the role of user experience in climate-adaptive policy design while offering a research framework for synthesizing new fields.","abstract_html":"Urban areas face various resource strains in adapting to climate change. Adaptive management strategies can provide ways for cities to transition to more resilient policies, however, adaptive management requires that governments be willing to be reflexive, taking in feedback for iteration, as they design policies to address complex social-ecological challenges. Acknowledging the fundamental role that stakeholders and ‘end users’ play in implementing said policies is imperative to achieving the desired policy outcomes. This research explores Tucson Arizona’s Residential Graywater Ordinance (RGWO) (a building ordinance intended to reduce potable water use) as a case study example of a climate-adaptive policy. The effectiveness of the RGWO was evaluated through nine in-depth stakeholder interviews and the surveying 57 home owners (end users) about their experience reusing water from their homes. Only six of the participants currently (4) or previously (2) (estimated 10.5%) of surveyed residents have reused graywater from their homes. The results indicate that the ordinance did not facilitate additional water reuse at the residential scale due to various barriers experienced by end users. Tying together user experience research, socio-ecological system thinking, climate-adaptive policy design, and environmental psychology, this research examines the role of user experience in climate-adaptive policy design while offering a research framework for synthesizing new fields.","abstract_has_math":false,"creators":["Bell, Laura"],"institution":"Cornell University","degree_name":"M.S., Design and Environmental Analysis","degree_level":"Master of Science","degree_discipline":"Design and Environmental Analysis","degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":["Cerra, Joshua F."],"year":2018,"date_issued":"2018-12-30","date_published":"2018-12-30","updated_at":"2026-07-24T01:49:08Z","subjects":["User Experience","Water","graywater ordinance","socio-ecological resilience","transition design","Public policy","climate adaptation","Design","sustainability"],"languages":["en_US"],"rights":[],"rights_urls":[],"identifier_entries":[{"key":"dc:identifier.doi","label":"DOI","values":["https://doi.org/10.7298/q1ew-h626"],"render_values":[{"text":"https://doi.org/10.7298/q1ew-h626","href":"https://doi.org/10.7298/q1ew-h626","code":true}]},{"key":"dc:identifier.other","label":"Dc Identifier Other","values":["ProQuest Submission ID: 10406","ProQuest Publication ID: 10974576"],"render_values":[{"text":"ProQuest Submission ID: 10406","href":null,"code":true},{"text":"ProQuest Publication ID: 10974576","href":null,"code":true}]}]},"links":{"outbound_url":"https://hdl.handle.net/1813/64837","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.committeemember","label":"Committee Member","values":["Cerra, Joshua F."]},{"key":"dc:creator","label":"Author","values":["Bell, Laura"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2019-04-02T13:59:51Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2019-04-02T13:59:51Z"]},{"key":"dc:date.issued","label":"Date","values":["2018-12-30"]},{"key":"dc:type","label":"Dc Type","values":["dissertation or thesis"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Design and Environmental Analysis"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Master of Science"]},{"key":"thesis:degree_name","label":"Degree Name","values":["M.S., Design and Environmental Analysis"]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["Cornell University"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["User Experience","Water","graywater ordinance","socio-ecological resilience","transition design","Public policy","climate adaptation","Design","sustainability"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["en_US"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.doi","label":"DOI","values":["https://doi.org/10.7298/q1ew-h626"]},{"key":"dc:identifier.other","label":"Dc Identifier Other","values":["ProQuest Submission ID: 10406","ProQuest Publication ID: 10974576"]},{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://hdl.handle.net/1813/64837"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["Urban areas face various resource strains in adapting to climate change. 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The results indicate that the ordinance did not facilitate additional water reuse at the residential scale due to various barriers experienced by end users. Tying together user experience research, socio-ecological system thinking, climate-adaptive policy design, and environmental psychology, this research examines the role of user experience in climate-adaptive policy design while offering a research framework for synthesizing new fields."]},{"key":"dc:format.mimetype","label":"Dc Format Mimetype","values":["application/pdf"]},{"key":"dc:title","label":"Title","values":["EXAMINING THE USER EXPERIENCE IN CLIMATE-ADAPTIVE POLICIES: TUCSON ARIZONA'S RESIDENTIAL GRAY WATER RECYCLING"]}]}],"canonical_facts":{"dc:contributor.committeemember":["Cerra, Joshua F."],"dc:creator":["Bell, Laura"],"dc:date.accessioned":["2019-04-02T13:59:51Z"],"dc:date.available":["2019-04-02T13:59:51Z"],"dc:date.issued":["2018-12-30"],"dc:description.abstract":["Urban areas face various resource strains in adapting to climate change. 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The results indicate that the ordinance did not facilitate additional water reuse at the residential scale due to various barriers experienced by end users. Tying together user experience research, socio-ecological system thinking, climate-adaptive policy design, and environmental psychology, this research examines the role of user experience in climate-adaptive policy design while offering a research framework for synthesizing new fields."],"dc:format.mimetype":["application/pdf"],"dc:identifier.doi":["https://doi.org/10.7298/q1ew-h626"],"dc:identifier.other":["ProQuest Submission ID: 10406","ProQuest Publication ID: 10974576"],"dc:identifier.uri":["https://hdl.handle.net/1813/64837"],"dc:language.iso":["en_US"],"dc:subject":["User Experience","Water","graywater ordinance","socio-ecological resilience","transition design","Public policy","climate adaptation","Design","sustainability"],"dc:title":["EXAMINING THE USER EXPERIENCE IN CLIMATE-ADAPTIVE POLICIES: TUCSON ARIZONA'S RESIDENTIAL GRAY WATER RECYCLING"],"dc:type":["dissertation or thesis"],"thesis:degree_discipline":["Design and Environmental Analysis"],"thesis:degree_level":["Master of Science"],"thesis:degree_name":["M.S., Design and Environmental Analysis"],"thesis:institution_name":["Cornell University"]},"updated_at":"2026-07-24T01:49:08Z"}