{"id":{"repo_id":"cornell","oai_identifier":"oai:ecommons.cornell.edu:1813/34089"},"canonical_url":"https://search.dev.ndltd.org/etd/cornell/oai:ecommons.cornell.edu:1813/34089","repository":{"repo_id":"cornell","name":"Cornell University","base_url":"https://ecommons.cornell.edu/server/oai/request"},"display":{"title":"Being Management/Beating Management: Unions, Strategy, And Conflict Management Systems","abstract":"This thesis explores the interconnection between old and new actors as well as programs for conflict management in the workplace: unions and Integrated Conflict Management Systems (ICMSs). ICMSs are designed to provide an interconnected web of conflict resolution options and services to employees with ultimate aim of creating organizations that can productively manage conflict. Given that ICMSs have primarily been used by and researched in non-union organizations, this study investigates the interaction of ICMSs with traditional conflict resolution approaches and procedures found in unionized workplaces. Using a comparative case research design, the study investigates the reasons why three local unions in a large U.S. government agency take different positions on the desirability of a conflict management system. It finds the level of alignment between local union goals and strategies and local management goals and strategies is the key factor explaining the divergent union approaches. The thesis proposes a model of union engagement with conflict management systems and discusses the implications of such a model for conflict management system theory.","abstract_html":"This thesis explores the interconnection between old and new actors as well as programs for conflict management in the workplace: unions and Integrated Conflict Management Systems (ICMSs). ICMSs are designed to provide an interconnected web of conflict resolution options and services to employees with ultimate aim of creating organizations that can productively manage conflict. Given that ICMSs have primarily been used by and researched in non-union organizations, this study investigates the interaction of ICMSs with traditional conflict resolution approaches and procedures found in unionized workplaces. Using a comparative case research design, the study investigates the reasons why three local unions in a large U.S. government agency take different positions on the desirability of a conflict management system. It finds the level of alignment between local union goals and strategies and local management goals and strategies is the key factor explaining the divergent union approaches. The thesis proposes a model of union engagement with conflict management systems and discusses the implications of such a model for conflict management system theory.","abstract_has_math":false,"creators":["Dickey, Todd"],"institution":"Cornell University","degree_name":"M.S., Industrial and Labor Relations","degree_level":"Master of Science","degree_discipline":"Industrial and Labor Relations","degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":["Sonnenstuhl, William James","Batt, Rosemary"],"year":2013,"date_issued":"2013-05-26","date_published":"2013-05-26","updated_at":"2026-07-24T01:49:04Z","subjects":[],"languages":["en_US"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://hdl.handle.net/1813/34089","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.committeemember","label":"Committee Member","values":["Sonnenstuhl, William James","Batt, Rosemary"]},{"key":"dc:creator","label":"Author","values":["Dickey, Todd"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2013-09-05T15:57:08Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2018-05-27T06:00:31Z"]},{"key":"dc:date.issued","label":"Date","values":["2013-05-26"]},{"key":"dc:type","label":"Dc Type","values":["dissertation or thesis"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Industrial and Labor Relations"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Master of Science"]},{"key":"thesis:degree_name","label":"Degree Name","values":["M.S., Industrial and Labor Relations"]},{"key":"thesis:institution_name","label":"Thesis Institution Name","values":["Cornell University"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["en_US"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://hdl.handle.net/1813/34089"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["This thesis explores the interconnection between old and new actors as well as programs for conflict management in the workplace: unions and Integrated Conflict Management Systems (ICMSs). ICMSs are designed to provide an interconnected web of conflict resolution options and services to employees with ultimate aim of creating organizations that can productively manage conflict. Given that ICMSs have primarily been used by and researched in non-union organizations, this study investigates the interaction of ICMSs with traditional conflict resolution approaches and procedures found in unionized workplaces. Using a comparative case research design, the study investigates the reasons why three local unions in a large U.S. government agency take different positions on the desirability of a conflict management system. It finds the level of alignment between local union goals and strategies and local management goals and strategies is the key factor explaining the divergent union approaches. The thesis proposes a model of union engagement with conflict management systems and discusses the implications of such a model for conflict management system theory."]},{"key":"dc:format.mimetype","label":"Dc Format Mimetype","values":["application/pdf"]},{"key":"dc:title","label":"Title","values":["Being Management/Beating Management: Unions, Strategy, And Conflict Management Systems"]}]}],"canonical_facts":{"dc:contributor.committeemember":["Sonnenstuhl, William James","Batt, Rosemary"],"dc:creator":["Dickey, Todd"],"dc:date.accessioned":["2013-09-05T15:57:08Z"],"dc:date.available":["2018-05-27T06:00:31Z"],"dc:date.issued":["2013-05-26"],"dc:description.abstract":["This thesis explores the interconnection between old and new actors as well as programs for conflict management in the workplace: unions and Integrated Conflict Management Systems (ICMSs). ICMSs are designed to provide an interconnected web of conflict resolution options and services to employees with ultimate aim of creating organizations that can productively manage conflict. Given that ICMSs have primarily been used by and researched in non-union organizations, this study investigates the interaction of ICMSs with traditional conflict resolution approaches and procedures found in unionized workplaces. Using a comparative case research design, the study investigates the reasons why three local unions in a large U.S. government agency take different positions on the desirability of a conflict management system. It finds the level of alignment between local union goals and strategies and local management goals and strategies is the key factor explaining the divergent union approaches. The thesis proposes a model of union engagement with conflict management systems and discusses the implications of such a model for conflict management system theory."],"dc:format.mimetype":["application/pdf"],"dc:identifier.uri":["https://hdl.handle.net/1813/34089"],"dc:language.iso":["en_US"],"dc:title":["Being Management/Beating Management: Unions, Strategy, And Conflict Management Systems"],"dc:type":["dissertation or thesis"],"thesis:degree_discipline":["Industrial and Labor Relations"],"thesis:degree_level":["Master of Science"],"thesis:degree_name":["M.S., Industrial and Labor Relations"],"thesis:institution_name":["Cornell University"]},"updated_at":"2026-07-24T01:49:04Z"}