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Cornell University

The Tools of Management: Data Practices for Worker Advocacy

Abstract

dc:description.abstract

This dissertation explores the impact of data-driven approaches to worker advocacy. I combine historical and design research, organized around a case study of management-engineering projects conducted by the International Ladies Garment Workers Union (ILGWU). I survey how workplace data been used to advocate for US workers in the past, how the decisions and challenges of using data to represent worker perspectives map onto analogous methodological challenges that impact the design of workplace measurement analytics today, and how these design techniques and insights from the past can be be applied in present-day workplace advocacy for workers in data-driven workplaces. I conclude with key trade-offs in relying on worker data and data expertise for worker advocacy

Degree

thesis:*
Name thesis:degree_name
Ph. D., Information Science
Level thesis:degree_level
Doctor of Philosophy
Discipline thesis:degree_discipline
Information Science
Grantor
Cornell University
Year dc:date.issued
2021

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Khovanskaya, Vera D.
Committee members dc:contributor.committeemember
  • Litwin, Adam Seth
  • Levy, Karen

Subjects

dc:subject × 6

Rights

Language dc:language.iso
en

Identifiers

dc:identifier.*
Dc Identifier Other
ProQuest Submission ID: 12427
ProQuest Publication ID: 28318300
OAI identifier oai:identifier
oai:ecommons.cornell.edu:1813/109757

Chain of custody

source
Harvested from
Cornell University
Base URL
ecommons.cornell.edu/server/oai/request
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Khovanskaya, Vera D.. The Tools of Management: Data Practices for Worker Advocacy. Doctor of Philosophy thesis, Cornell University, 2021. https://hdl.handle.net/1813/109757