The demonstration of aggressive behaviors in the workplace can usually lead to negative professional consequences. However, combat-related professions may involve life and death decision making on an almost daily basis. This is one occupational area in which major duties may invoke or even require aggression. Today’s Army leaders face a different set of challenges than those faced by leaders of the past. Leaders of today must be trained to be both assertive and aggressive at the appropriate times while also displaying empathy. While this is not a new task for an Army leader, it is one that is approached differently among millennials.
Millennial are individuals who became adults in the early 21st century [2]. These individuals may have adapted to a communication style that is not as directly confrontational as the style seen in the former generation of Army leaders. This may be due to the heavy use of technology-oriented communication channels (e.g., texting, social media), which often occur in the place of face to face styles of communication. Army Basic Officer Leadership instructors face the challenge of preparing young leaders for combat and also guiding them into using more confrontational communication styles while exhibiting high levels of empathy. Such characteristics may prepare young officers to be decisive and effective leaders during combat.[2]
","abstract_html":"<p>The demonstration of aggressive behaviors in the workplace can usually lead to negative professional consequences. However, combat-related professions may involve life and death decision making on an almost daily basis. This is one occupational area in which major duties may invoke or even require aggression. Today’s Army leaders face a different set of challenges than those faced by leaders of the past. Leaders of today must be trained to be both assertive and aggressive at the appropriate times while also displaying empathy. While this is not a new task for an Army leader, it is one that is approached differently among millennials.</p> <p>Millennial are individuals who became adults in the early 21st century [2]. These individuals may have adapted to a communication style that is not as directly confrontational as the style seen in the former generation of Army leaders. This may be due to the heavy use of technology-oriented communication channels (e.g., texting, social media), which often occur in the place of face to face styles of communication. Army Basic Officer Leadership instructors face the challenge of preparing young leaders for combat and also guiding them into using more confrontational communication styles while exhibiting high levels of empathy. Such characteristics may prepare young officers to be decisive and effective leaders during combat.[2]</p>","abstract_has_math":false,"creators":["Dowdell, Angie"],"institution":null,"degree_name":"Computer Science - Applied Computing Track","degree_level":"Thesis","degree_discipline":"TSYS School of Computer Science","degree_department":null,"school":null,"contributors":["Dr. Rania Hodhod","Dr. Randy Brou","Dr. Wayne Summers"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2019,"date_issued":"2019-03-01T08:00:00Z","date_published":"2019-03-01T08:00:00Z","updated_at":"2026-07-24T01:45:01Z","subjects":["Conversational Agents","Intelligent Agents","Transient Emotional States","Chat Bot","Army","Artificial Intelligence and Robotics","Computer Sciences","Graphics and Human Computer Interfaces"],"languages":["English"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://csuepress.columbusstate.edu/theses_dissertations/348","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Dr. Rania Hodhod","Dr. Randy Brou","Dr. Wayne Summers"]},{"key":"dc:creator","label":"Author","values":["Dowdell, Angie"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.available","label":"Dc Date Available","values":["2020-01-30T08:00:00Z"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["TSYS School of Computer Science"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Computer Science - Applied Computing Track"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Conversational Agents","Intelligent Agents","Transient Emotional States","Chat Bot","Army","Artificial Intelligence and Robotics","Computer Sciences","Graphics and Human Computer Interfaces"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["English"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://csuepress.columbusstate.edu/theses_dissertations/348"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The demonstration of aggressive behaviors in the workplace can usually lead to negative professional consequences. However, combat-related professions may involve life and death decision making on an almost daily basis. This is one occupational area in which major duties may invoke or even require aggression. Today’s Army leaders face a different set of challenges than those faced by leaders of the past. Leaders of today must be trained to be both assertive and aggressive at the appropriate times while also displaying empathy. While this is not a new task for an Army leader, it is one that is approached differently among millennials.
Millennial are individuals who became adults in the early 21st century [2]. These individuals may have adapted to a communication style that is not as directly confrontational as the style seen in the former generation of Army leaders. This may be due to the heavy use of technology-oriented communication channels (e.g., texting, social media), which often occur in the place of face to face styles of communication. Army Basic Officer Leadership instructors face the challenge of preparing young leaders for combat and also guiding them into using more confrontational communication styles while exhibiting high levels of empathy. Such characteristics may prepare young officers to be decisive and effective leaders during combat.[2]
"]},{"key":"dc:title","label":"Title","values":["Conversational Agent: Developing a Model for Intelligent Agents with Transient Emotional States"]}]}],"canonical_facts":{"dc:contributor":["Dr. Rania Hodhod","Dr. Randy Brou","Dr. Wayne Summers"],"dc:creator":["Dowdell, Angie"],"dc:date.available":["2020-01-30T08:00:00Z"],"dc:description.abstract":["The demonstration of aggressive behaviors in the workplace can usually lead to negative professional consequences. However, combat-related professions may involve life and death decision making on an almost daily basis. This is one occupational area in which major duties may invoke or even require aggression. Today’s Army leaders face a different set of challenges than those faced by leaders of the past. Leaders of today must be trained to be both assertive and aggressive at the appropriate times while also displaying empathy. While this is not a new task for an Army leader, it is one that is approached differently among millennials.
Millennial are individuals who became adults in the early 21st century [2]. These individuals may have adapted to a communication style that is not as directly confrontational as the style seen in the former generation of Army leaders. This may be due to the heavy use of technology-oriented communication channels (e.g., texting, social media), which often occur in the place of face to face styles of communication. Army Basic Officer Leadership instructors face the challenge of preparing young leaders for combat and also guiding them into using more confrontational communication styles while exhibiting high levels of empathy. Such characteristics may prepare young officers to be decisive and effective leaders during combat.[2]
"],"dc:identifier":["https://csuepress.columbusstate.edu/theses_dissertations/348"],"dc:language":["English"],"dc:subject":["Conversational Agents","Intelligent Agents","Transient Emotional States","Chat Bot","Army","Artificial Intelligence and Robotics","Computer Sciences","Graphics and Human Computer Interfaces"],"dc:title":["Conversational Agent: Developing a Model for Intelligent Agents with Transient Emotional States"],"thesis:degree_discipline":["TSYS School of Computer Science"],"thesis:degree_level":["Thesis"],"thesis:degree_name":["Computer Science - Applied Computing Track"]},"updated_at":"2026-07-24T01:45:01Z"}