Factors affecting course satisfaction of online Malaysian university students

Course satisfaction in online learning has grown into a concern among online educators, in order to prevent students from dropping, withdrawing, or otherwise leaving their course of study online. Researchers have established three main factors that have an influence on online students' course satisfaction: social, teaching, and cognitive presence. Adapting the Community of Inquiry (CoI) model, this study investigated the association between these presences and other possibly related factors, and their influence on students' course satisfaction with online courses just completed at a University in Malaysia. Concurrently, it also attempted to weigh these constructs and variables according to their impact on course satisfaction. Results show that all presences and age were significantly associated with course satisfaction. Also, course satisfaction was found to differ by gender, undergraduate and postgraduate students but was not by core and elective courses. Teaching presence, social presence, and age were found to be significant predictors of course satisfaction when statistically analyzed by a series of two-step hierarchical linear regressions.

Name thesis:degree_name

Doctor of Philosophy (Ph.D.)

Level thesis:degree_level

Doctoral

Discipline thesis:degree_discipline

Education

Grantor dc:publisher

Colorado State University. Libraries

Year dc:date.issued

2014

Authors dc:creator

• Khalid, Nasir M., author
• Timpson, William M., advisor
• Quick, Don, advisor
• Kaminski, Karen, committee member
• Unnithan, N Prabha, committee member

• cognitive presence
• course satisfaction
• learning management system
• online/hybrid learning
• social presence
• teaching presence

Statement dc:rights

• Copyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright.

Language dc:language.iso

eng, English

Identifier URI

https://doi.org/10.25675/3.018811

OAI identifier oai:identifier

oai:mountainscholar.org:10217/88444