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The program--known as Leadership St. Vrain--provided citizens knowledge about school district operations and management (know-how) and relationship-building opportunities with key decision makers (know-who). The mixed-methods study was designed to include two original survey instruments, follow-up interviews, and archival documents to evaluate the effect of the training on participants. Participants reported strong growth in domains for knowledge, relationship, willingness, efficacy, and action. Follow-up interviews with training participants and parents who served as school Parent Teacher Organization (PTO) presidents, as well as an analysis of archival documents indicated a secondary ripple-effect among PTO members who did not take the training, as well as with other citizens and the larger community.","abstract_html":"From the early twentieth century to the present, citizen participation in U.S. public institutions--particularly schools--has continually decreased. 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