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City University London

Genuinely caring: compassion and the healing nature of the therapeutic relationship

Abstract

dc:description.abstract

Compassion is frequently discussed in relation to nursing. However, to date, research in this area has been largely theoretical, and empirical investigation has been limited. This qualitative study aimed to construct an understanding of the nature of compassion in nursing and what makes it possible, in order to address the paucity of research and lack of consensus in this field. Semi-structured interviews were conducted with six nurses and six patients across three hospital departments, with the resulting data systematically analysed and categorised in accordance with principles of constructivist grounded theory. This study has facilitated a broad and multifaceted understanding of the construct of compassion, which emphasised the delicate interpersonal nature of compassionate care that occurs between the nurse and patient. Study findings suggest some factors that inhibit and facilitate compassion which play a powerful role in a nurse’s ability to care compassionately. The findings of the present study challenge the suggestion that feelings-based care practices for patients should be abandoned in favour of etiquette-based approaches; it also contests contemporary wisdom that the best cost-effective measures are achieved through driving for efficiencies. Suggestions are made regarding the role of counselling psychology in supporting the emergence of compassion in healthcare and implications for nursing practice and future research directions are explored.

Degree

thesis:*
Name dc:type.qualificationname
other
Level dc:type.qualificationlevel
doctoral
Grantor dc:publisher.institution
City University London
Year dc:date.issued
2015

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Hollywell, Emma

Subjects

dc:subject × 1

Chain of custody

source
Harvested from
City University of London
Base URL
openaccess.city.ac.uk/cgi/oai2
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Hollywell, Emma. Genuinely caring: compassion and the healing nature of the therapeutic relationship. doctoral thesis, City University London, 2015.