The impact of the Internet on reference services in higher education libraries in South Africa

Internet access has become an indicator of a country's socio-economic status in the Information society. Libraries of higher education institutions support the parent institutions' objective to produce graduates able to function in this society. Consequently, the Web, the most popular part of the Internet, has become ubiquitous in reference services. This study investigates the impact of the Internet on reference services by exploring the following areas: user Internet access and training in the library, use and integration of the Internet as an information tool in reference services and the Internet training and knowledge of reference librarians.

Grantor dc:publisher.institution

Library and Information Studies Centre (LISC)

Year dc:date.issued

2002

Author dc:creator

• Darries, Fatima

Advisor dc:contributor.advisor

• Nassimbeni, Mary

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/7910

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/7910