Determining the effectiveness of the HERS-SA Academy using the Kirkpatrick framework of training evaluation

The research evaluated the outcomes of Higher Education Resource Service South Africa (HERS-SA) Academy using the Kirkpatrick (1996a) framework of training evaluation. The study used a three-stage research design to evaluate Academy outcomes in tenns of the reactions, learning and behaviour levels of the Kirkpatrick (1996a) framework. Two main findings emerged from the research: (1) the reactions and learning outcomes of the Academy are successful while the behaviour outcomes are only partially successful, and (2) increased confidence and increased understanding of HE are by far the strongest outcomes of the Academy. Based on the major findings of the research, a number of recommendations were made primarily to improve the behaviour outcomes of the Academy.

Grantor dc:publisher.institution

Organisational Psychology

Year dc:date.issued

2005

Author dc:creator

• De Gersigny, Simone

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/5854

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/5854