Satisfaction with work-life balance, job control and work engagement among call centre operators
type: CreativeWork
description: This study aims to assess satisfaction with work life balance in call centre operators and the impact that this has on work engagement of these individuals. It looks at and measures the perceptions relating to control over actual work hours, job complexity and satisfaction with work-life balance.
abstract: This study aims to assess satisfaction with work life balance in call centre operators and the impact that this has on work engagement of these individuals. It looks at and measures the perceptions relating to control over actual work hours, job complexity and satisfaction with work-life balance.
author: Parker, Shanaaz
language: eng
date published: 2012
date modified: 2026-07-22T22:23:09Z
provider: University of Cape Town
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: Organisational Psychology

PropertyValue
property ID: Handle
value: http://hdl.handle.net/11427/5831