Investigating recurring impediments to effective IT continuity management in a South African insurance firm

The research was undertaken in Company X, one of South Africa’s leading financial services groups. Despite a strong Business Continuity ethos inherent in the Company, an analysis of several tests over two years highlighted the fact that they experienced recurring issues within the IT Continuity sphere. The study was borne out of the need to understand why the same issues were encountered year after year, what factors contributed to these issues, and what measures were required to mitigate these issues.

Grantor dc:publisher.institution

Department of Information Systems

Year dc:date.issued

2010

Author dc:creator

• Van Beulen, Ilse

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/5651

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/5651