{"id":{"repo_id":"cape-town","oai_identifier":"oai:open.uct.ac.za:11427/3767"},"canonical_url":"https://search.dev.ndltd.org/etd/cape-town/oai:open.uct.ac.za:11427/3767","repository":{"repo_id":"cape-town","name":"University of Cape Town","base_url":"https://open.uct.ac.za/oai/request"},"display":{"title":"Evaluating the ombudsman : a preliminary investigation of South Africa and Botswana","abstract":"In the Southern African Development Community (SADC) region, and in particular in South Africa and Botswana, the Ombudsman institution was only established in 1995 and 1997 respectively. The institution is still at an infant stage and needs to be nurtured and protected. The study seeks to demonstrate and evaluate the extent to which this institution has been effective in delivering justice in the public service. 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The comparative evaluation of the institution in the two countries seeks to find out the impact of the institution in society and the challenges that the institution encounters and hence inf1uence strategic interventions for improved performance.","abstract_has_math":false,"creators":["Fani, Chazwagwa Edison"],"institution":"Department of Political Studies","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":["Butler, Anthony"],"committee_chairs":[],"committee_members":[],"year":2005,"date_issued":"2005","date_published":"2005","updated_at":"2026-07-22T22:23:35Z","subjects":[],"languages":["eng"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/11427/3767","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Butler, Anthony"]},{"key":"dc:creator","label":"Author","values":["Fani, Chazwagwa Edison"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2014-07-30T03:51:39Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2014-07-30T03:51:39Z"]},{"key":"dc:date.issued","label":"Date","values":["2005"]},{"key":"dc:publisher.department","label":"Dc Publisher Department","values":["Department of Political Studies"]},{"key":"dc:publisher.institution","label":"Dc Publisher Institution","values":["University of Cape Town"]},{"key":"dc:type","label":"Dc Type","values":["Master Thesis"]},{"key":"dc:type.qualificationlevel","label":"Dc Type Qualificationlevel","values":["Masters"]},{"key":"dc:type.qualificationname","label":"Dc Type Qualificationname","values":["MSocSc"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["eng"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://hdl.handle.net/11427/3767"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["Includes bibliographical references (leaves 88-96)."]},{"key":"dc:description.abstract","label":"Abstract","values":["In the Southern African Development Community (SADC) region, and in particular in South Africa and Botswana, the Ombudsman institution was only established in 1995 and 1997 respectively. The institution is still at an infant stage and needs to be nurtured and protected. The study seeks to demonstrate and evaluate the extent to which this institution has been effective in delivering justice in the public service. The comparative evaluation of the institution in the two countries seeks to find out the impact of the institution in society and the challenges that the institution encounters and hence inf1uence strategic interventions for improved performance."]},{"key":"dc:title","label":"Title","values":["Evaluating the ombudsman : a preliminary investigation of South Africa and Botswana"]}]}],"canonical_facts":{"dc:contributor.advisor":["Butler, Anthony"],"dc:creator":["Fani, Chazwagwa Edison"],"dc:date.accessioned":["2014-07-30T03:51:39Z"],"dc:date.available":["2014-07-30T03:51:39Z"],"dc:date.issued":["2005"],"dc:description":["Includes bibliographical references (leaves 88-96)."],"dc:description.abstract":["In the Southern African Development Community (SADC) region, and in particular in South Africa and Botswana, the Ombudsman institution was only established in 1995 and 1997 respectively. The institution is still at an infant stage and needs to be nurtured and protected. 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