{"id":{"repo_id":"cape-town","oai_identifier":"oai:open.uct.ac.za:11427/12849"},"canonical_url":"https://search.dev.ndltd.org/etd/cape-town/oai:open.uct.ac.za:11427/12849","repository":{"repo_id":"cape-town","name":"University of Cape Town","base_url":"https://open.uct.ac.za/oai/request"},"display":{"title":"Exploring staff perceptions of why selected development NPOs are able to deliver effective services","abstract":"Nonprofit organisations (NPOs) play an important role in society as they help government in service delivery. In their quest to deliver services, these organisations face insurmountable challenges, including, but not exclusive to inadequate funding and staff shortages. Yet in spite of this, some of these organisations have overcome these challenges, and continued to provide services to communities. This study sought to explore the perceptions of the staff working in development NPOs regarding the reasons they thought their organisations were able to deliver effective services to their beneficiaries. A qualitative research design was adopted as it focuses on the subjective realities of the respondents. A purposive sample of nineteen respondents from four different organisations was drawn up. The criterion for selection was: organisations that had been in existence since 1994; had at least eight staff members; and a Director who had been in charge for at least five years.","abstract_html":"Nonprofit organisations (NPOs) play an important role in society as they help government in service delivery. In their quest to deliver services, these organisations face insurmountable challenges, including, but not exclusive to inadequate funding and staff shortages. Yet in spite of this, some of these organisations have overcome these challenges, and continued to provide services to communities. This study sought to explore the perceptions of the staff working in development NPOs regarding the reasons they thought their organisations were able to deliver effective services to their beneficiaries. A qualitative research design was adopted as it focuses on the subjective realities of the respondents. A purposive sample of nineteen respondents from four different organisations was drawn up. The criterion for selection was: organisations that had been in existence since 1994; had at least eight staff members; and a Director who had been in charge for at least five years.","abstract_has_math":false,"creators":["Nhaitayi, Ropafadzo Malvin"],"institution":"Department of Social Development","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":["O'Brien, Connie"],"committee_chairs":[],"committee_members":[],"year":2014,"date_issued":"2014","date_published":"2014","updated_at":"2026-07-22T22:23:00Z","subjects":[],"languages":["eng"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/11427/12849","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["O'Brien, Connie"]},{"key":"dc:creator","label":"Author","values":["Nhaitayi, Ropafadzo Malvin"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2015-05-26T14:08:10Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2015-05-26T14:08:10Z"]},{"key":"dc:date.issued","label":"Date","values":["2014"]},{"key":"dc:publisher.department","label":"Dc Publisher Department","values":["Department of Social Development"]},{"key":"dc:publisher.institution","label":"Dc Publisher Institution","values":["University of Cape Town"]},{"key":"dc:type","label":"Dc Type","values":["Master Thesis"]},{"key":"dc:type.qualificationlevel","label":"Dc Type Qualificationlevel","values":["Masters"]},{"key":"dc:type.qualificationname","label":"Dc Type Qualificationname","values":["MSocSc"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["eng"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://hdl.handle.net/11427/12849"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["Includes bibliographical references."]},{"key":"dc:description.abstract","label":"Abstract","values":["Nonprofit organisations (NPOs) play an important role in society as they help government in service delivery. In their quest to deliver services, these organisations face insurmountable challenges, including, but not exclusive to inadequate funding and staff shortages. Yet in spite of this, some of these organisations have overcome these challenges, and continued to provide services to communities. This study sought to explore the perceptions of the staff working in development NPOs regarding the reasons they thought their organisations were able to deliver effective services to their beneficiaries. A qualitative research design was adopted as it focuses on the subjective realities of the respondents. A purposive sample of nineteen respondents from four different organisations was drawn up. The criterion for selection was: organisations that had been in existence since 1994; had at least eight staff members; and a Director who had been in charge for at least five years."]},{"key":"dc:title","label":"Title","values":["Exploring staff perceptions of why selected development NPOs are able to deliver effective services"]}]}],"canonical_facts":{"dc:contributor.advisor":["O'Brien, Connie"],"dc:creator":["Nhaitayi, Ropafadzo Malvin"],"dc:date.accessioned":["2015-05-26T14:08:10Z"],"dc:date.available":["2015-05-26T14:08:10Z"],"dc:date.issued":["2014"],"dc:description":["Includes bibliographical references."],"dc:description.abstract":["Nonprofit organisations (NPOs) play an important role in society as they help government in service delivery. In their quest to deliver services, these organisations face insurmountable challenges, including, but not exclusive to inadequate funding and staff shortages. Yet in spite of this, some of these organisations have overcome these challenges, and continued to provide services to communities. This study sought to explore the perceptions of the staff working in development NPOs regarding the reasons they thought their organisations were able to deliver effective services to their beneficiaries. A qualitative research design was adopted as it focuses on the subjective realities of the respondents. A purposive sample of nineteen respondents from four different organisations was drawn up. The criterion for selection was: organisations that had been in existence since 1994; had at least eight staff members; and a Director who had been in charge for at least five years."],"dc:identifier.uri":["http://hdl.handle.net/11427/12849"],"dc:language.iso":["eng"],"dc:publisher.department":["Department of Social Development"],"dc:publisher.institution":["University of Cape Town"],"dc:title":["Exploring staff perceptions of why selected development NPOs are able to deliver effective services"],"dc:type":["Master Thesis"],"dc:type.qualificationlevel":["Masters"],"dc:type.qualificationname":["MSocSc"]},"updated_at":"2026-07-22T22:23:00Z"}