{"id":{"repo_id":"cape-town","oai_identifier":"oai:open.uct.ac.za:11427/11964"},"canonical_url":"https://search.dev.ndltd.org/etd/cape-town/oai:open.uct.ac.za:11427/11964","repository":{"repo_id":"cape-town","name":"University of Cape Town","base_url":"https://open.uct.ac.za/oai/request"},"display":{"title":"Disjunctions and convergences: a study of stakeholders' perceptions of public participation in service delivery in Cape Town's Blikkiesdorp","abstract":"This study aimed to investigate the disjunctions and convergences between key stakeholder groups' perceptions of a public participatory relationship between The City of Cape Town Municipality and the Blikkiesdorp community. The key instruments for this research were semi-structured interviews, observation periods and documentary sources which included The White Paper on Local Government (1998), The Batho Pele Handbook (2009) and the National Policy Framework of Public Participation (2007). 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