The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape

This research explored the relationship between fairness at work and organisational citizenship behaviour (OCB). Fairness was measured using instruments representative of five constructs: trust, perceived organisational support, leader-memebr exchange procedural fairness and distributive justice. The blue-collar employees in the sample (N = 92), employed at a national retail organisation, were involved in exploratory initial focus groups which were followed by the distribution of a Likert-type survey. OCB was found to be a multidimensional construct consisting of six factors: courtesy, sportsmanship, civic virtue, altruism, consideration and attendence.

Grantor dc:publisher.institution

Organisational Psychology

Year dc:date.issued

2001

Author dc:creator

• Jardine, Jennifer

Advisor dc:contributor.advisor

• Bagraim, Jeffrey

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/11614

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/11614