Teaching basic Xhosa to non-Xhosa-speaking Health Care Workers : the effects on patient satisfaction, perceived competence to communicate effectively with Xhosa-speaking patients and job satisfaction levels

To determine if a basic Xhosa course for non-Xhosa-speaking Health Care Workers, working in Primary Health Care Centres in Cape Town improves patient satisfaction for Xhosa-speaking patients, their perceived ability to communicate effectively with Xhosa-speaking patients, and job satisfaction levels.

Grantor dc:publisher.institution

Department of Public Health and Family Medicine

Year dc:date.issued

2009

Author dc:creator

• Murie, Kathleen F

Advisors dc:contributor.advisor

• Levin, Mike
• Gwyther, Liz

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/11114

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/11114