SME and NPO readiness for adopting software-as-a-service in developing countries

This research aims to study [Software-as-a-Service] SaaS readiness and adoption in South Africa. South Africa is an emerging economy, but it has the qualities of both an emerging and a developing country. The telecommunications infrastructure in particular has the qualities of a developing country. This study focuses on small to medium sized organisations, comprising both enterprises and non-profit organisations. Molla and Licker's (2005a) Perceived E-Readiness Model (PERM) is adapted and used to study SaaS readiness and adoption. Important SaaS multi-theoretical factors were added to the PERM to increase the rigorousness of the model.

Grantor dc:publisher.institution

Department of Information Systems

Year dc:date.issued

2012

Author dc:creator

• Madisha, Moritlha

Advisor dc:contributor.advisor

• Van Belle, Jean-Paul

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/10842

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/10842