The implementation and adoption of a corporate performance management information system in the City of Cape Town Municipality : a case study using actor-network theory

This study examines the adoption of a Corporate Performance Management (CPM) Information System in the context of a local Municipality with South Africa. The role of ICT in supporting and facilitating CPM is also examined within this context. The historic progression of CPM Systems is reviewed from their origins rooted in early executive information systems to the rich functional business intelligence aligned platforms of today.

Grantor dc:publisher.institution

Department of Information Systems

Year dc:date.issued

2011

Author dc:creator

• Tudor, Mark

Advisor dc:contributor.advisor

• Hart, Mike

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/11427/10723

OAI identifier oai:identifier

oai:open.uct.ac.za:11427/10723