Improving service delivery in the public sector through strategic cost management: the case of a public private partnership in South Africa
The key objective involved the research to discover how strategic cost management may improve service delivery. How could strategic cost management support public private partnership initiatives to improve service delivery by the public sector? Thus a detailed review of literature was done, contributing to the debate and better understanding of this specific research question. The objectives are to research what were public private partnerships and how they work so that a contribution could be made to close the gap identified in management practice and inform practitioners how to deal with public private partnerships.
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