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University of Cambridge

Understanding the behaviour and influence of automated social agents

Abstract

dc:description.abstract

Online social networks (OSNs) have seen a remarkable rise in the presence of automated social agents, or social bots. Social bots are the new computing viral, that are surreptitious and clever. What facilitates the creation of social agents is the massive human user-base and business-supportive operating model of social networks. These automated agents are injected by agencies, brands, individuals, and corporations to serve their work and purpose; utilising them for news and emergency communication, marketing, social activism, political campaigning, and even spam and spreading malicious content. Their influence was recently substantiated by coordinated social hacking and computational political propaganda. The thesis of my dissertation argues that automated agents exercise a profound impact on OSNs that transforms into an array of influence on our society and systems. However, latent or veiled, these agents can be successfully detected through measurement, feature extraction and finely tuned supervised learning models. The various types of automated agents can be further unravelled through unsupervised machine learning and natural language processing, to formally inform the populace of their existence and impact.

Degree

thesis:*
Name dc:type.qualificationname
Doctor of Philosophy (PhD)
Level dc:type.qualificationlevel
Doctoral
Grantor dc:publisher.institution
University of Cambridge
Year dc:date.issued
2018

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Gilani, Syed Zafar ul Hussan
Advisor dc:contributor.advisor
  • Crowcroft, Jonathan

Subjects

dc:subject × 7

Rights

dc:rights
Language dc:language
en

Identifiers

dc:identifier.*
Author Identifier
0000-0002-7013-0121
OAI identifier oai:identifier
oai:www.repository.cam.ac.uk:1810/279022

Chain of custody

source
Harvested from
Cambridge University
Base URL
api.repository.cam.ac.uk/server/oai/request
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Gilani, Syed Zafar ul Hussan. Understanding the behaviour and influence of automated social agents. Doctoral thesis, University of Cambridge, 2018. https://doi.org/10.17863/CAM.26395